Switching consoles but using the same account

Discus and support Switching consoles but using the same account in XBoX on Consoles to solve the problem; Hello, I am recently going to sell my Xbox 360 to buy an Xbox One, and I was wondering, how do I remove my profile from the Xbox 360 hard-drive, but at... Discussion in 'XBoX on Consoles' started by DontLetKatDrive, Aug 24, 2014.

  1. Switching consoles but using the same account


    Hello, I am recently going to sell my Xbox 360 to buy an Xbox One, and I was wondering, how do I remove my profile from the Xbox 360 hard-drive, but at the same time, use that same account for the Xbox One? Thanks for your time!

    :)
     
    DontLetKatDrive, Aug 24, 2014
    #1
  2. Nerite
    Nerite Guest
    Switching Xbox but want to use the same account

    Another thing you can try is to delete your profile off of your xbox, and just re download it.

    You should try this after you clear your cache.
     
    Nerite, Aug 24, 2014
    #2
  3. Nerite
    Nerite Guest
    Switching Xbox but want to use the same account

    Let's start by clearing your cache. Here is How to clear your Xbox 360 system cache --->(http://support.xbox.com/en-US/xbox-360/system/clear-system-cache)

    As for that error code, that code means your Microsoft account is valid, but not associated with an Xbox Live account. Are you sure you are using the correct Microsoft account to sign in with? Let us know so we can continue working to resolve the issue.
     
    Nerite, Aug 24, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Switching consoles but using the same account

    That's pretty easy. Make sure you format the hard drive in the console. That will delete all items on the drive (be sure to double check all storage areas to ensure all information has been deleted before selling the console).

    Then when you get your Xbox One all you need to do is type in your email and password associated with the account to download your tag to the new console.
     
    onyxishere, Aug 24, 2014
    #4
  5. onyxishere Win User

    Switching consoles but using the same account

    That's pretty easy. Make sure you format the hard drive in the console. That will delete all items on the drive (be sure to double check all storage areas to ensure all information has been deleted before selling the console).

    Then when you get your Xbox One all you need to do is type in your email and password associated with the account to download your tag to the new console.
  6. badbeattleborg Win User

    Switching Xbox but want to use the same account

    if you are still having issues try logging into xbox.com. If you are not able to you might be using the wrong email to sign in with if this is the case the next best option would be to call 1-800-4MY-XBOX for further assistance.
  7. DGYT Win User

    Switching Xbox but want to use the same account

    Fortunately, your account can be kept on as many xbox's as you want! Also, what do you mean "On a bag?" I lived in New York for a few months and have never heard that expression.
  8. Nerite Win User

    Switching Xbox but want to use the same account

    Another thing you can try is to delete your profile off of your xbox, and just re download it.

    You should try this after you clear your cache.
  9. Nerite Win User

    Switching Xbox but want to use the same account

    Let's start by clearing your cache. Here is How to clear your Xbox 360 system cache --->(http://support.xbox.com/en-US/xbox-360/system/clear-system-cache)

    As for that error code, that code means your Microsoft account is valid, but not associated with an Xbox Live account. Are you sure you are using the correct Microsoft account to sign in with? Let us know so we can continue working to resolve the issue.
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Switching consoles but using the same account

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