Switching from Gold Account to Silver account

Discus and support Switching from Gold Account to Silver account in XBoX on Consoles to solve the problem; Hey Guys, When I switch from Gold account to Silver account, using an in-game switch profile option, it is observed that silver account can access to... Discussion in 'XBoX on Consoles' started by TowableShoe5518, May 11, 2019.

  1. Switching from Gold Account to Silver account


    Hey Guys,

    When I switch from Gold account to Silver account, using an in-game switch profile
    option, it is observed that silver account can access to Multiplayer features, is it buy design?

    :)
     
    TowableShoe5518, May 11, 2019
    #1
  2. {Parity} Win User

    Switching from Gold Account to Silver account

    Not sure then. Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in
    and restart the console.
  3. TowableShoe5518 Win User

    Switching from Gold Account to Silver account

    Hey,

    Thanks for the reply, but active gamertag is displayed for 'Silver' Account and also silver account can access multiplayer.

    Although, when the user switches from Silver account to Gold account, user is unable to access Multiplayer.

    Is this an Issue?
  4. XBF Diego M Win User

    Switching from Gold Account to Silver account

    Hi
    TowableShoe5518
    ,

    This is by design through the Home Console feature on the Xbox One. Every account has 1 home console association and this allows digital content & subscriptions to be shared with other accounts on the same Xbox, so essentially a Silver account would have
    access to the Gold subscription from the account that owns it. I suggest looking over our support article

    "How to designate an Xbox One console as your home Xbox"
    for more information about the game and subscription sharing on the Home console.
  5. TowableShoe5518 Win User

    Switching from Gold Account to Silver account

    Yes, hard rebooted the console twice.

    the same behaviour is observed.

    any further thoughts on this? or you want me to report an issue?
  6. ITILIANM0NST0R Win User

    Switching from Gold Account to Silver account

    If they are on the same xbox they share the live features of the gold account
Thema:

Switching from Gold Account to Silver account

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