System Update Data Removal

Discus and support System Update Data Removal in XBoX Games and Apps to solve the problem; I've been trying to get my save data from the cloud for wwe 2k19 because the last system update for xbox one had deleted all my data even though it's... Discussion in 'XBoX Games and Apps' started by Autistic Comic, Aug 14, 2019.

  1. System Update Data Removal


    I've been trying to get my save data from the cloud for wwe 2k19 because the last system update for xbox one had deleted all my data even though it's still on my storage and i'm getting irritated by the fact that i can't get them back as i've tried various
    troubleshooting steps to retrieve the data but nothing seems to work please help me fix this problem as i had completed towers not to mention 50 caws on the game.

    I've tried restarting the game after deleting save data, the wi-fi is connected but i can't get it back and it's really frustrating

    i've discussed this matter with at least 5 people so far and nothing has been done

    :)
     
    Autistic Comic, Aug 14, 2019
    #1
  2. Autistic Comic Win User

    System Update Data Removal

    I’ll try and sync it with another console but like i said this shouldn’t be happening.
  3. Cruz Vento Win User

    System Update Data Removal

    Hello Autistic Comic,

    If none of the prior steps have worked and you have yet to try downloading your profile onto another console to test to see if it'll work on another device I would suggest doing so. I would also recommend trying to sync the data while connected to a
    different network to see if that will also resolve the issue. If neither of those solutions work then it would seem that the data is not recoverable.

    Thank you again for posting on Xbox Forums.
  4. XBF Javier R Win User

    System Update Data Removal

    Hello Comic,

    We thank you for bringing this inquiry to our forums community, and understand that this concerns the cloud saves for some games not syncing properly on your Xbox One console.

    Have you already attempted to follow our syncing Xbox One game saves to the cloud error messages support
    article for steps referencing sync errors on Xbox One?

    If the problem persists, try doing a soft factory reset of the console,
    reset and keep games and apps to help reset the operating system. Please note before doing this troubleshooting step, make sure to know your email and passwords for your Xbox profiles.

    Try this out and let us know the results.
  5. Onyx Is Here Win User

    System Update Data Removal

    What exactly is happening when you try to load the save game? Have you played on a different console recently? Perhaps the save hasn't fully uploaded from there yet. If you haven't tried from a different console and you have the option to please give
    that a shot as well to see if it helps.
  6. Autistic Comic Win User

    System Update Data Removal

    I have tried these steps as i did the network test connection which was fine, i tried resetting and that didn’t work either
Thema:

System Update Data Removal

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