Terrible support

Discus and support Terrible support in XBoX on Windows to solve the problem; Sent a xbox elite controller 2 away for repair as the RB was double inputting or not at all, they sent back a "fixed" one, except that the LB does the... Discussion in 'XBoX on Windows' started by Nabwab, Sep 16, 2020.

  1. Nabwab
    Nabwab Guest

    Terrible support


    Sent a xbox elite controller 2 away for repair as the RB was double inputting or not at all, they sent back a "fixed" one, except that the LB does the same thing now, after waiting a week how is this acceptable at all? are they just trying to run out the
    time on my warranty? is there anything I can do as I could not find any way to talk to an actual person at microsoft about this and was only able to find some "xbox gamers" thing that was them outsourcing the issues they cant fix to community members.

    :)
     
    Nabwab, Sep 16, 2020
    #1
  2. VisageOfAnAngel Win User

    Terrible support

    These policies are in effect to protect people from stealing an account and transferring it to a different e-mail address. Support is not terrible, in fact the agent did everything he--yes he is quite human--could do. It is not Microsoft's fault that you
    "accidentally" associated it with someone else's e-mail account.

    P.S.

    You also gave up any "legal" right to sue Microsoft. Read the ToU.
  3. fredgiblet Win User

    Terrible support

    Codes don't expire for years. The store most likely won't refund the codes since there's too much chance of the codes being used then returned. You have no legal leg to stand on as Microsoft is simply declining to fix a mistake YOU made in a time frame
    you desire.
  4. M3tal Daz3 Win User

    Terrible support service

    The best way to evaluate a customer service chat is through the rating system at the end of the chat.
  5. RandyHerman133 Win User

    Terrible Customer Support

  6. sandy the hippy Win User

    Terrible Customer Support

    Seems counter productive to come here to essentially blow off steam. You have access to loads of willing, knowledgeable people, who are ready and willing to persist with your issue till they can resolve it, or at the very least, point you in the right
    direction, but you are unwilling to accept it?
Thema:

Terrible support

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