The latest update might have bricked my external hard drive

Discus and support The latest update might have bricked my external hard drive in XboX Insiders to solve the problem; On Friday when I was gaming, I was prompt to do the update so I did and just went to bed since it was really late. Come the next day, my hard drive... Discussion in 'XboX Insiders' started by /u/catsnbikess, Aug 4, 2019.

  1. The latest update might have bricked my external hard drive


    On Friday when I was gaming, I was prompt to do the update so I did and just went to bed since it was really late. Come the next day, my hard drive wasn’t being picked up by the Xbox so I thought it was a software issue. Fast forward to today, I decided to see if I can plug it into my PC and see what has happened. I was given an error message of failed port for the device so I tried many others and still get the same error. I go to the device manager and it reads device descriptor failed or something like that. So basically I screwed since I have no idea on how to fix it. Maybe it’s by chance, maybe not but my external was working up until the forced update.

    submitted by /u/catsnbikess
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    /u/catsnbikess, Aug 4, 2019
    #1
  2. chillgreg Win User

    External hard drive no longer recognised..

    I am in the Preview Program, have the latest update, and have had no problems with my Xbox recognising the external hard drive.
  3. PopDog14 Win User

    Cannot manage external hard drive

    Just an update, I believe it might be the external hard drive having issues. I emailed Seagate support for help as well.
  4. PICKLEB0Y Win User

    External Hard Drive Will Not Format or Work (HD Works just fine on another Xbox)

    I reluctantly did a factory reset on the console :( the console will now format external hard drives, but still will not install games onto the external hard drive. I think I am going to try an offline update to revert it to an older firmware, then update
    the console to the latest OS because I am 99% sure it is a software issue, maybe a corrupt kernel or something that makes it hang up when installing games on an external drive.
  5. JoeNocella Win User

    External hard drive no longer recognised..

    Unless you're in the Preview Program. It appears that those participating, like myself, have been having issues where the external hard drive is no longer recognized since the latest update under the Preview Program.
  6. LongStrangeTrip Win User

    Wolfenstien: the new order. Not loading.

    Update: I have an external hard drive, I removed this and downloaded my game to the console. This resolved all my issues. I also noticed a huge lag in the menus when using the hard drive. Maybe the update messed something up with that.

    Microsoft, please look into this. The external hard drive is going to be essential to a lot of gamers.
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The latest update might have bricked my external hard drive

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