The sign in page does not appear - spins endlessly

Discus and support The sign in page does not appear - spins endlessly in XBoX Accessibility to solve the problem; Even after many hard reset, I still cannot access the sign in page. When asked to select which account I want, I do and normally I would get to the... Discussion in 'XBoX Accessibility' started by slushy pet21, Jul 12, 2019.

  1. slushy pet21
    slushy pet21 Guest

    The sign in page does not appear - spins endlessly


    Even after many hard reset, I still cannot access the sign in page. When asked to select which account I want, I do and normally I would get to the sign in page; now, it spins and spins and spins...

    The only thing I can think of that has changed recently is that I turned on screen time control with a parental account, different than the one I am trying to sign in for. I have removed screen time control. Still a spining page.

    Any idea what is going on how to fix it?

    :)
     
    slushy pet21, Jul 12, 2019
    #1
  2. XBF Eladio M Win User

    The sign in page does not appear - spins endlessly

    Hey slushy pet

    Thank you for providing that insight for us.

    If you wish to contact
    Xbox Customer Support
    , you can follow these simple steps to get in-touch with an agent:

    Log into Support.Xbox.com

    • Scroll down, Click on Contact Us
    • Step 2 : Select Xbox One then See other options
    • Step 3 : Select your Issue – Set up my Xbox One console
      • Select - Show contact options
      • Select – Request a call from Support
    I hope this was of some use to you.
  3. AquarrzSudnnym Win User

    The sign in page does not appear - spins endlessly

    Check your network router, you may need to power cycle it to restore connection to your ISP and then XBL.
  4. slushy pet21 Win User

    The sign in page does not appear - spins endlessly

    I get a message there is a problem on their side and they are sending me to xbox.com/status. Still looking into it. Reset my router. Same result. hum... How can I get a Microsoft representative to help?
  5. DeusCriolo Win User

    The sign in page does not appear - spins endlessly

    Reboot your router should help
  6. slushy pet21 Win User

    The sign in page does not appear - spins endlessly

    Well, I should have thought about it. I removed the spinning account and added it back in. It seems to have worked. A long detour... At any rate thank you for having taken the time to help.
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The sign in page does not appear - spins endlessly

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