The Xbox app on PC does not recognise that I own Forza, but the website and MS Store does.

Discus and support The Xbox app on PC does not recognise that I own Forza, but the website and MS Store does. in XBoX Games and Apps to solve the problem; As per the title, both the website and MS Store app tell me I can install the game, but when I go to the xbox app I cannot install it. Clicking "Buy"... Discussion in 'XBoX Games and Apps' started by AdamSaw, Nov 23, 2021.

  1. AdamSaw
    AdamSaw Guest

    The Xbox app on PC does not recognise that I own Forza, but the website and MS Store does.


    As per the title, both the website and MS Store app tell me I can install the game, but when I go to the xbox app I cannot install it. Clicking "Buy" then tells me I already own it.

    Rather frustrating. I've reinstalled the Xbox app to no success.

    :)
     
    AdamSaw, Nov 23, 2021
    #1
  2. Jesse E' Win User

    The Xbox app on PC does not recognise that I own Forza, but the website and MS Store does.

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    Try to install it via the Microsoft store instead.

    Hope this helps.
  3. Buachaill Dona Win User

    Games doesn't launch with xbox game pass for PC

    Hi there,

    The only thing I could suggest is to see if installing the games from the MS store website or MS store app instead of the Xbox Beta app. As the Gamepass PC app is still in beta and that might be the issue.
  4. Chunky Sama Win User

    Xbox app dvr upload

    Fortnite Battle Royale is a free to play game. I downloaded it from the Epic Games website and it is not from the MS store.

    Sadly, I do not own any pc games in the MS Store, only from steam.

    But Fortnite is also available on xbox, so why can the app not realise what game it is?
  5. EnemyLloyd Win User

    Xbox Accessories app won't recognise my new Xbox Elite 2 controller

    Yes. The issue seems to be the PC version of the Xbox Accessories app does not recognise my controller's most up-to-date firmware.
  6. cully228 Win User

    Forza Horizon 4 Ultimate Addition Not Showing up on pc

    Hey Ctrl Plays Game,

    If you're having difficulty finding it from just opening the Microsoft store on your PC, try opening the 'Xbox Companion App' from there go to the Microsoft Store, Search for 'Forza Horizon 4' the ultimate edition should pop up, Click on it and your Microsoft
    Store app should open up on your PC automatically after clicking the game, This should give you the option to install it. If not make sure your Windows 10 PC is fully up to date as this might cause an issue with the store not recognising you own the game.

    I hope this helped you out some way!
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The Xbox app on PC does not recognise that I own Forza, but the website and MS Store does.

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