The Xbox app says I currently do not own a game even though I clearly did purchase it and...

Discus and support The Xbox app says I currently do not own a game even though I clearly did purchase it and... in XBoX Games and Apps to solve the problem; The title states the main issue but to further elaborate I recently purchased Control Ultimate Edition, and when I wanted to add it onto the Xbox My... Discussion in 'XBoX Games and Apps' started by keyang4, Sep 19, 2021.

  1. keyang4
    keyang4 Guest

    The Xbox app says I currently do not own a game even though I clearly did purchase it and...


    The title states the main issue but to further elaborate

    I recently purchased Control Ultimate Edition, and when I wanted to add it onto the Xbox My Collection area to play remotely, it only shows the play with Game Pass and buy as a gift option and not the usual manage or install.

    :)
     
    keyang4, Sep 19, 2021
    #1
  2. SamQY Win User

    The Xbox app says I currently do not own a game even though I clearly did purchase it and can easily access it on my Xbox.

    I'm Samy an independent advisor. Welcome to the community. How are you?

    This game is not in the Play Anywhere catalog, you will only be able to run/manage the game on your Xbox.
  3. Zero420override Win User

    Can't "buy" games with gold game because I have game pass?

    I did select "get this" and installed them. That being said, when I go back to the store under the games with gold it shows both games and it doesn't say "owned" its says "$29.99 crossed out Free* with gold". So it clearly isn't owned on my console even
    though I have done the exact same thing you did.
  4. o0 Max Ammo 0o Win User

    Digital Purchase requires disc (0x803F8001)

    I am currently checking the refund page, it hasn't showed up yet. It says to give 24 hours which will be in another 10 hours.

    I would really like to find out why I can't play the game. I did own it on disc at one time and played it on this console. It was uninstalled before I purchased it digitally. There is something in my account that is communicating to Xbox (microsoft) that
    I do not own the game digitally even though I have purchased and downloaded it. The factory reset may work but it seems easier to just request a refund.
  5. SM Scorx Win User

    achievement not unlocking

    The level completion achievements from 343 Guilty Spark to The Maw won't unlock for me, even though I've done them before. Its like the game does not register that I in fact did not do them, but the level selection clearly says I did.
  6. DuFFuL Win User

    (RANT)After three months of owning the XB1 I regret buying it.

    Haha. Bizarro thinks because he owned a 360 and has a half decent gs he has every right to crap all over the xbox even though he doesn't own one. If that's the case then I guess I better start crapping all over the ps4 even though I don't own one. But I
    did own a ps1 with lots of games. So I'm clearly an expert on the ps4 as well! Better get defending and uphold my fan or status!
Thema:

The Xbox app says I currently do not own a game even though I clearly did purchase it and...

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