there is a problem with the transformation of some subscription to game pass ultimate

Discus and support there is a problem with the transformation of some subscription to game pass ultimate in XBoX Sales and Promo to solve the problem; I do not know if it has happened to someone else, but I have seen cases in which the promotion of game pass ultimate does not respect the remaining... Discussion in 'XBoX Sales and Promo' started by Crown115, Jun 16, 2019.

  1. Crown115
    Crown115 Guest

    there is a problem with the transformation of some subscription to game pass ultimate


    I do not know if it has happened to someone else, but I have seen cases in which the promotion of game pass ultimate does not respect the remaining months in the subscriptions of some people,
    and there are other people who are added even a month since they are added to the time they had in their subscription

    :)
     
    Crown115, Jun 16, 2019
    #1
  2. steeledwand7664 Win User

    there is a problem with the transformation of some subscription to game pass ultimate

    Basically how the conversion currently is supposed to work (this is how it worked for me) I will use mine as an example.

    Before I did the conversion:

    My gold was good till 5/2020

    Game pass was running monthly and had just renewed.

    I converted to the game pass ultimate so my game pass and gold now do not run out till 07/2020 is the first time I will be charged for the game pass ultimate.

    The conversions for the Gold cards and game pass cards that you see on the website are for when you enter those codes in after you have already converted over.
  3. NinjaLunchBox79 Win User

    there is a problem with the transformation of some subscription to game pass ultimate

    Well thats weird, contact tech support.
  4. Suicidal Groove Win User

    1 year Ultimate game Pass

    No, there is no a way.

    For now, you can upgrade your suscription to GPU (Game Pass Ultimate) and your separate suscriptions will add and transform to GPU.
  5. Echo4Ent Win User

    Game Pass Ultimate

    If you buy game pass Ultimate, it will convert your existing subscriptions to the Ultimate sub. Once it is all done, if you check your subscriptions at accounts.microsoft.com it will show the new Ultimate pass, and the old Subscriptions as Cancelled.
  6. XBF Brad A Win User

    Game Pass games won't connect to Xbox Live?

    Hello Ivan,

    Yes with the game pass on PC you will need an Xbox live gold subscription also. Currently there is a subscription called Ultimate game pass, this subscription combines game pass for PC and console, also has Xbox live gold.

    Game Pass Ultimate FAQ

    Thanks,

    Brad
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there is a problem with the transformation of some subscription to game pass ultimate

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