There was a problem with the update...

Discus and support There was a problem with the update... in XBoX on Consoles to solve the problem; Hey folks, anyone got that message while trying to update a game? I tried to update few games and still have that message. I contacted support and... Discussion in 'XBoX on Consoles' started by Showkiss, Jun 20, 2014.

  1. Showkiss
    Showkiss Guest

    There was a problem with the update...


    Hey folks, anyone got that message while trying to update a game? I tried to update few games and still have that message.

    I contacted support and they ran me in few tests. Nothing as change. (desintalling the game, clear persistent storage, restart the console while pressing 5sec the xbox button, etc)

    My internet connection works well. Never had this trouble before but since a week I need to play my games offline.

    :)
     
    Showkiss, Jun 20, 2014
    #1
  2. Phosho79
    Phosho79 Guest
    There was a problem with the update

    I still cannot update, the update stops at 10% and quits.
     
    Phosho79, Jun 21, 2014
    #2
  3. Flesh Fungi
    Flesh Fungi Guest
    There was a problem with the update

    If you buy something new from any store and it fails to work as advertised, you are going to be ticked off. I don't care what it is. I have two X1s sitting under the Xmas tree now. And I should have no reason to think they would not instantly function as
    advertised, come Christmas morning.
     
    Flesh Fungi, Jun 21, 2014
    #3
  4. Brosky aP Win User

    There was a problem with the update...

    Hey Aurora aeternam!

    Glad to hear that you got your issue resolved.

    Please let us know if you have any other questions in the future =)
  5. taidara Win User

    Update problems

  6. XBR Dionysus Win User

    Update problems

    With that I would either call support and set up a repair or do it on the website. On the website it would be a lower cost, but if you called support they can note all of things you tried and might have more information on that code. I can say that the code
    you are getting now has nothing to do with networking. Have you tried taking the console to a different location (friends house) and trying there? That will make sure 100% not network. It does sound hardware related to me.

    So I had all this typed in then thought to ask, are you sure there is not four more digits on that code? To make the last eight C000-xxxx. 0034 by chance?
  7. XBR Dionysus Win User

    Update problems

    Did you try removing the Hard Drive and downloading to a USB drive from the console yet?
  8. Lollamia Win User

    Update problems

Thema:

There was a problem with the update...

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