There was a problem with the update

Discus and support There was a problem with the update in XBoX on Consoles to solve the problem; Hi, I am getting the following message when following the normal system update: you need to update to use your console, but something went wrong.... Discussion in 'XBoX on Consoles' started by Caruelsamson, Dec 13, 2018.

  1. Caruelsamson
    Caruelsamson Guest

    There was a problem with the update


    Hi,

    I am getting the following message when following the normal system update:

    you need to update to use your console, but something went wrong.

    Source OS: 10.0.17763.2023

    Target OS: 10.0.17763.3065

    error code: 0x80070570 0x00000000 0x9000005

    This appears everytime i try again at 441mb remaining and 1% progress.

    I have followed all the suggested steps; clear cache, reset profile, soft reset and finally hard reset which now means i cant access anything.... by the way this console is 3 weeks old.

    Any similar problems/solutions or do i send back to Microsoft? Also i cant do the offline update as only macs at home.......

    Sam

    :)
     
    Caruelsamson, Dec 13, 2018
    #1
  2. Brosky aP Win User

    There was a problem with the update...

    Hey Aurora aeternam!

    Glad to hear that you got your issue resolved.

    Please let us know if you have any other questions in the future =)
  3. taidara Win User

    Update problems

  4. XBR Dionysus Win User

    Update problems

    With that I would either call support and set up a repair or do it on the website. On the website it would be a lower cost, but if you called support they can note all of things you tried and might have more information on that code. I can say that the code
    you are getting now has nothing to do with networking. Have you tried taking the console to a different location (friends house) and trying there? That will make sure 100% not network. It does sound hardware related to me.

    So I had all this typed in then thought to ask, are you sure there is not four more digits on that code? To make the last eight C000-xxxx. 0034 by chance?
  5. XBR Dionysus Win User

    Update problems

    Did you try removing the Hard Drive and downloading to a USB drive from the console yet?
  6. Lollamia Win User

    Update problems

Thema:

There was a problem with the update

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