There’s an issue with your account or order/Hay un problema con su cuenta u orden

Discus and support There’s an issue with your account or order/Hay un problema con su cuenta u orden in XBoX Games and Apps to solve the problem; Good morning, good afternoon or good night. I have a problem with the microsoft rewards service I want to redeem the goal proposed by the program,... Discussion in 'XBoX Games and Apps' started by BlessedSnow2, Mar 28, 2020.

  1. BlessedSnow2
    BlessedSnow2 Guest

    There’s an issue with your account or order/Hay un problema con su cuenta u orden


    Good morning, good afternoon or good night.

    I have a problem with the microsoft rewards service
    I want to redeem the goal proposed by the program, which is a $ 3 xbox gift card.
    But I get the following message:
    There’s an issue with your account or order
    I contacted support but with other players.
    And they said I probably have my account Suspended
    and it has some logic because when I wanted to buy with a card, he wouldn't let me do it
    But reviewing in Xbox Enforcement appears to me:
    Congratulations! You have a perfect record
    I have an Active account, I can log in both xbox and microsoft
    I can even buy games but only with a balance in my account
    and I have xbox live gold
    Check if I have pending payments, but I don't see any
    I want to know how to solve this problem or if it is necessary to contact someone else or technical support
    If there is a number or I don't know the truth

    I hope you help me by clarifying various things.

    Traducido

    Buenos dias, buenas tardes o buenas noches.
    tengo un problema con el servicio de microsoft rewards
    quiero canjear la meta propuesta por el programa, que es una xbox gift card de 3$.
    Pero me aparece el siguiente mensaje:
    There’s an issue with your account or order
    Contacté con soporte pero con otros jugadores.
    Y me dijeron que probablemente tenga mi cuenta Suspendida
    y tiene algo de lógica porque cuando quería comprar con tarjeta no me dejaba hacerlo
    Pero revisando en Xbox Enforcement me aparece:
    Congratulations! You have a perfect record
    Tengo la cuenta Activa, puedo iniciar sesión tanto en xbox como en microsoft
    Incluso puedo comprar juegos pero solo con saldo en mi cuenta
    y tengo xbox live gold
    Revise si tengo pagos pendientes, pero no veo ninguno
    Quiero saber como solucionar este problema o si es necesario contactar con alguien más o a soporte técnico
    Si hay un número o no se la verdad
    espero que me ayuden aclarando varias cosas.

    :)
     
    BlessedSnow2, Mar 28, 2020
    #1
  2. XBF Leo G Win User

    There’s an issue with your account or order/Hay un problema con su cuenta u orden

    Hello Alexis.O,

    Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will be
    more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming
    Alexis.O!
  3. Alexis.O Win User

    There’s an issue with your account or order/Hay un problema con su cuenta u orden

    There’s an issue with my account or order
  4. oOoO Marie OoOo Win User

    There’s an issue with your account or order/Hay un problema con su cuenta u orden

  5. Kimberlu82 Win User

    Meus amigos sumiram!!!

  6. Doctor Breen Win User

    hay un problema con su cuenta. Para solucionar este problema, visite https://account.live.com o elegir otro método de pago

    Prueba a revisar para ver si hay suficientes fondos en su cuenta bancaria, si los hay, a continuación, intenta eliminar la información fuera de su cuenta, y volver a entrar, si problams aún persisten, póngase en contacto con soporte técnico de Microsoft.

    [mod translation: Prueba a revisar para ver si hay suficientes fondos en su cuenta bancaria, si los hay, a continuación, intenta eliminar la información fuera de su cuenta, y volver a entrar, si problams aún persisten, póngase en contacto con soporte
    técnico de Microsoft.]
Thema:

There’s an issue with your account or order/Hay un problema con su cuenta u orden

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