they charged me gamepass ultimate without sense

Discus and support they charged me gamepass ultimate without sense in XBoX Sales and Promo to solve the problem; 3 months ago I had gold, I looked at the offer of "buy gamepass ultimate for $ 10" and bought it, I really enjoyed it until it was over and I no longer... Discussion in 'XBoX Sales and Promo' started by johny11223344, Sep 3, 2019.

  1. they charged me gamepass ultimate without sense


    3 months ago I had gold, I looked at the offer of "buy gamepass ultimate for $ 10" and bought it, I really enjoyed it until it was over and I no longer had money to buy another month ... today I buy a $ 300 money card from Xbox to buy the gold membership,
    I agreed to play with a high school friend and I find that I can't buy the gold membership because I have a debt / surcharge of $208 from the gamepass ultimate, I tried to pay

    it I actually have $315, that's enough for kill the debt but I find that I can't pay with my Microsoft balance and I don't have a credit/ debt card and I don't know what to do! my friend is waiting for me, I used the money my grandmother gave me to play
    with my friends but now I can't.

    I don't know what to do, The surcharge doesn't even make sense because I couldn't use the gamepass, and if there wasn't enough money in my account to pay the membership, why is it charged? I had a horrible week of exams, and I found this.

    Please help :'(

    :)
     
    johny11223344, Sep 3, 2019
    #1
  2. xbox24ru Win User

    they charged me gamepass ultimate without sense

    HI There johny11223344,

    It would be best you contact official support and find out what's going on with your xbox account they would be able to assist you better in this case I have attached the link you will need to speak with them.

    Contact
    Payment & Billing


    Kind Regards
  3. Capitain Gonzo Win User

    Update Xbox Live Gold Subscription when canceling Xbox Game Pass

    Sandy the hippy is right with his/her answer. Thats the only bad thing of the Gamepass Ultimate.
    It makes no sense to cancel Gamepass Ultimate early, you lose all other subscritipions
  4. schnurren Win User

    Game Pass Ultimate and Xbox Live Gold subscriptions

    Hello NikMcNik,

    GamePass Ultimate is the bundle itself of Gamepass and Live Gold, but it won't list that you have gold in your Xbox, if that is your question.

    So it makes sense that your Live Gold is deactivated, cause you right now have enabled Gamepass Ultimate.

    So :

    Gamepass Ultimate ( Is like a bundle of Gamepass and Live Gold)

    Xbox Live Gold

    Gamepass

    Will be shown as different subscriptions, cause these are technically different subscriptions, albeit Ultimate giving you both advantadges.
  5. Ellarianora Win User

    Upgraded but charged for both subscriptions

    You get Xbox Live Gold with GamePass Ultimate. If you're getting charged for both, then you have the subscription for just the standard Gamepass.
  6. lI Comet Il Win User

    xbox Gold Memberships

    As Smwutches said, Game Pass Ultimate is Xbox Live Gold and gamepass combined it wouldn't make sense to have Xbox Live Gold and Game Pass Ultimate so it upgrades.

    As far as I know, the £1 deal is to upgrade only anyway Not to buy out without Gold. You will have to buy Gold again unfortunately.
Thema:

they charged me gamepass ultimate without sense

Loading...
  1. they charged me gamepass ultimate without sense - Similar Threads - charged gamepass ultimate

  2. Xbox Series S, 1914 controller disconnect if USB port use for charge NOT console accessories

    in XBoX on Consoles
    Xbox Series S, 1914 controller disconnect if USB port use for charge NOT console accessories: Hi! I have some problem. If I connect to one of USB-port Xbox Series S my Huawei Freebuds 3i headphones for charge it, controller have long connect to Xbox and disconnect after 3-5 second. It...
  3. SENT IN FAULTY XBOX ELITE REMOTE WITH EVERYTHING CHARGER, CASE, CHARGING BASE, and TOOLS TO...

    in XBoX on Consoles
    SENT IN FAULTY XBOX ELITE REMOTE WITH EVERYTHING CHARGER, CASE, CHARGING BASE, and TOOLS TO...: I reactly had a problem with my xbox elite series 2 controller where the LB wasnt registering everytime i clicked it. So i called in to use the manufacture warranty and get a replacement. I got...
  4. I got charged for gamepass after turning off reoccuring billing ?

    in XBoX Games and Apps
    I got charged for gamepass after turning off reoccuring billing ?: I turned off reoccurring billing and got charged $15.00 for gamepass ultimate? I turned off reoccurring billing on 12/24/20 before this my membership said it was to expire on 12/25 and auto renew...
  5. A deal involving gamepass that was said on there site did not work and i was charged the...

    in XBoX Sales and Promo
    A deal involving gamepass that was said on there site did not work and i was charged the...: On the xbox website, it says that for a limited time, the price for 3 months of gamepass is 1$ and then afterwards, it will go back to the normal price. So i payed for it and instead of being...
  6. I got charged for gamepass ultimate even though i cancelled the subscription

    in XBoX on Consoles
    I got charged for gamepass ultimate even though i cancelled the subscription: So a couple months ago i cancelled my subscription to gamepass and it worked well, I couldn't play the games I got off of gamepass because i didnt have gamepass. Now I just figured out that i was...
  7. Gamepass charged but games no longer working for 2 days

    in XBoX Games and Apps
    Gamepass charged but games no longer working for 2 days: Troubleshooting shows a recent gamepass charge but cannot launch gamepass games 7815d31d-9911-4f46-9311-02a7325bdc6f
  8. PSA: I've been being charged $14.99 per month for GamePass without notification.

    in XboX Insiders
    PSA: I've been being charged $14.99 per month for GamePass without notification.: I was one of the Xbox Insiders who had the $1 a month charge for Xbox GamePass Ultimate during the testing period. It said that I would be notified of any changes in the fee in advance of being...
  9. Ultimate Gamepass next charge of $1 went up.

    in XboX Insiders
    Ultimate Gamepass next charge of $1 went up.: For months now on subscription for Xbox ultimate gamepass showed next charge on 12/9 being $1. Now I just happened to look and it says $14.95. Anyone else see this happen. What is going on?...
  10. XBox Gamepass DIDN'T CANCEL AND CHARGED ME

    in XBoX Games and Apps
    XBox Gamepass DIDN'T CANCEL AND CHARGED ME: So recently, I noticed that my gamepass that I had cancelled last month had actually charged me a few days ago. The thing is, as I already mentioned, I cancelled it. What's more. when I went to...