Third time posting: Didn't receive my credits for voyager mission

Discus and support Third time posting: Didn't receive my credits for voyager mission in XBoX Rewards to solve the problem; I've posted this issue multiple times and haven't received an answer. I completed the voyager mission last month, but was only credited for the... Discussion in 'XBoX Rewards' started by XanderVantomme, Jul 12, 2018.

  1. Third time posting: Didn't receive my credits for voyager mission


    I've posted this issue multiple times and haven't received an answer.

    I completed the voyager mission last month, but was only credited for the first part. Buying Prey. The achievements didn't register nor did the completion of the mission.

    I'm missing 5000 rewards credits.

    Also the VIP 10% for last month never got deposited as well.

    Could you please check this out?

    Thanks

    :)
     
    XanderVantomme, Jul 12, 2018
    #1
  2. Voyager mission not updating

    Hi ladies and gentlemen of support,

    I've done the voyager mission. I've bought prey ,wich I got credits for, but the mission itself isn't updating. Because of that the next part, the achievements, aren't updating wich isn't giving me the next credits I'm entitled to. Could you somehow manually
    update my page or credits so that everything is awarded and the mission is complete?

    Thanks!
     
    XanderVantomme, Jul 12, 2018
    #2
  3. Voyager mission not updating

    Hi ladies and gentlemen of support,

    I've done the voyager mission. I've bought prey ,wich I got credits for, but the mission itself isn't updating. Because of that the next part, the achievements, aren't updating wich isn't giving me the next credits I'm entitled to. Could you somehow manually
    update my page or credits so that everything is awarded and the mission is complete?

    Thanks!
     
    XanderVantomme, Jul 12, 2018
    #3
  4. Third time posting: Didn't receive my credits for voyager mission

    StuartATrueRed, Jul 12, 2018
    #4
  5. Smwutches
    Smwutches Guest
    Smwutches, Jul 12, 2018
    #5
  6. XanderVantomme, Jul 12, 2018
    #6
  7. XBLRewards8
    XBLRewards8 Guest
    Hello The Walkin Dead,

    Apologies for the inconvenience. Due to an issue with our maintenance last month, we were delayed in processing some activity for the end of June. We are currently working on getting fully caught up on this data. Once we receive word from our engineering
    team that we have caught up on processing, we will be able to confirm the successful completion of any pending offers you my have, such as your monthly offer (Voyager Rewards), and MyVIP Payback.
     
    XBLRewards8, Jul 13, 2018
    #7
  8. Third time posting: Didn't receive my credits for voyager mission

    Hi,

    Thanks for the answer.

    Will this cause any problems with the rewards program closing shortly?

    Thanks again!
     
    XanderVantomme, Jul 13, 2018
    #8
  9. OK Fowl
    OK Fowl Guest
    For help with the Microsoft Rewards program, you would need to contact their customer
    support.
     
    OK Fowl, Jul 14, 2018
    #9
  10. It's an Xbox rewards issue, not MS... Is reading or any knowledge not important anymore as an ambassador?
     
    XanderVantomme, Jul 16, 2018
    #10
  11. Hi there,

    Any updates yet on the points and the deposit? The Xbox rewards site is no longer reachable in Belgium now since closure of the program 15th of july.

    Is there a possibility to keep me somewhat posted?

    Thanks!
     
    XanderVantomme, Nov 3, 2018
    #11
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Third time posting: Didn't receive my credits for voyager mission

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