This code is not yet active. Contact the merchant to activate this code

Discus and support This code is not yet active. Contact the merchant to activate this code in XBoX Sales and Promo to solve the problem; Oh hi, I bought 3 month membership and $100 Xbox gift card but I got this message saying "This code is not yet active. Contact the merchant to activate... Discussion in 'XBoX Sales and Promo' started by Samsungcore851, Feb 22, 2021 at 2:22 AM.

  1. This code is not yet active. Contact the merchant to activate this code


    Oh hi, I bought 3 month membership and $100 Xbox gift card but I got this message saying "This code is not yet active. Contact the merchant to activate this code". My you guy's pls fix it if you don't mind.

    :)
     
    Samsungcore851, Feb 22, 2021 at 2:22 AM
    #1
  2. (Farscape) Win User

    This code is not yet active. Contact the merchant to activate this code

    you need to contact the place you purchased from as they did not activate the card at the register/till
  3. XBF Steven R Win User

    "This code is not yet active. Contact the merchant to activate this code"

    Hi Ky Johnny-Charters,



    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
    For those reading this thread, if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance. When the new thread is created please copy and paste the URL to this thread showing that
    the troubleshooting steps listed above didn't fix the issue.



    Thank you and have a great day!
  4. AngelObullets Win User

    "This code is not yet active. Contact the merchant to activate this code"

    Hi there

    Yes you have to go back to the retailer to get the code activated to get it working, take a copy of your receipt and get all done that way
  5. EggsBoxJuan Win User

    "This code is not yet active. Contact the merchant to activate this code"

    Hi, as stated in the message you received you will need to contact whoever you purchased the gift card from in order to get the code activated. Sometimes it can take up to 24hrs for the activation to go through so try waiting and if you have no luck contact
    the seller.
  6. Ky Johnny-Charters Win User

    "This code is not yet active. Contact the merchant to activate this code"

    So went back to the retailer along with my proof of purchase and got them active the cards I bought and BAM! it worked! :D
Thema:

This code is not yet active. Contact the merchant to activate this code

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