Thousands of hours lost

Discus and support Thousands of hours lost in XBoX Accessibility to solve the problem; I don't know exactly how many people actually are in these forums every day or if anyone will even respond to this post or see it, but the goal is to... Discussion in 'XBoX Accessibility' started by l Shives l, Apr 30, 2020.

  1. l Shives l
    l Shives l Guest

    Thousands of hours lost


    I don't know exactly how many people actually are in these forums every day or if anyone will even respond to this post or see it, but the goal is to post something new every day until this gets figured out..

    I have had the same gamertag for close to a decade now. I've spend thousands of hours in multiple games with that gamertag and never want to start over or lose any of the progress, but I'm worried lately that that is exactly wants going to happen. I have
    been trying to save up money for a long time now to get a new xbox because I traded my sold mine a while ago because I was low on cash, that was about two years ago now, (this is gonna be a long one by the way, so if you're willing to read the whole thing,
    I'd grab some snacks) but I was still paying for xbox live every month. I decided to cancel it for now because it just another extra charge every month for something that I currently wasn't using, pretty easy fix right? Turns out, due to trying to change which
    email I used in the past and since I hadn't logged into the account in over two years, I had forgotten the password.. surprise surprise. So naturally the first I thought to do was just reset the password, but when I did that, I realized that for whatever reason,
    the recovery phone number attached to the account wasn't a number that I recognized... i had to submit an "account recovery form..." It went really well, I knew the almost all the information that I needed to know except for one thing... the "xbox device ID,"
    and because of that small detail, I never got approved for the password reset, so I figured it was no big deal, I'll call customer support and see if they can help me, it turns out... they "couldn't." Every person I talked to, told me right away, "if you already
    tried resubmitting it and it didn't work, the only thing you can do is cancel the card its on.. So for that one charge that was coming out every month, I had to cancel my card and get a brand new one. That all happened in January, I got promoted a couple times
    at work and paid down a lot of bills and even began to build up my savings account so I decided its probably high time for a new xbox. So about a month ago now, I tried contacting xbox support again, but this time it was a little different because of the virus
    and everything going on, so I basically IM'd a help employee and long story short, he seemingly helped me more than any other employee before and gave me a completely different form to fill out and even gave me hope that the problem would be solved in "24-72
    hours," and then 3 days later and I still never heard anything back... now its a month later and still never heard anything back.. so its starting to look like I'm just going to completely lose the account now.

    I have tons of proof that the account is mine. I logged so much time into so many games on that account. I spent so much money on so many games and DLCs, but it really is starting to feel like years of my life are just wasted and I'll have to completely
    start over without my own gamertag. I know that its difficult to act fast on things like this right now because of the virus, and that's completely fine. All I want right now is to be able to buy an xbox and see my account and still have all my progress in
    the games I played. I really need help, I need someone that can help me get back into my account. I have reached out to everyone possible and no one is really willing to help me.

    :)
     
    l Shives l, Apr 30, 2020
    #1
  2. TwinSnake32 Win User

    PC game store is broken

    The issue was:

    Despite me having that setting ON, windows chose not to automatically set the hour right (had to go 1 hour backwards due to legal hour).

    When i set the hour manually, vampyr launched properly, but my 20 hours playtrough got lost.

    Lost 20 hours of game progress + the rest of the game, since in no way i can read thousand of dialogues and gather materials again.

    I want 1 month of game pass as a refund
  3. FTM99 Win User

    US~ Winter Storm TITAN to miss TITANFALL by 1 week.....

    Very true tohellnbak..lets hope we all make through this one too..

    100's of thousands have gone without power for days this winter season..Thankfully we only lost it once and it was only a few hours
  4. thelion71 Win User

    Action Adventure Games Suggestions for Xbox One Console...

    Skyrim was just lazy and lost the great feeling of exploration and the unknown that Oblivion had.

    I had a thousand + hours in Oblivion and only bothered with 125 for Skyrim : (

    A new KOTOR series would do it, but THE OLD REPUBLIC put pay to that idea!

    Sigh!
  5. PatrickBahne Win User

    Does anyone from Microsoft monitor these forums?

    Official support hours are Monday-Friday 9am-5pm PST. They also typically frequent the support section of the forums, not discussion.
    Because we all know those are the only hours' money can be lost through negligence. Yes, I am being a bit of a sarcastic jerk. Seriously, though these morons are throwing away tens of thousands of dollars an hour.
  6. Hoarder22 Win User

    Gamerscore reset after playing Mass Effect 3?

    i've lost over 52 thousand gamerscore as well!!!!
Thema:

Thousands of hours lost

Loading...
  1. Thousands of hours lost - Similar Threads - Thousands hours lost

  2. My gamerscore just lowered a couple thousands

    in XBoX on Consoles
    My gamerscore just lowered a couple thousands: So idk how long its been like this but i got an achievement earlier so i wondered what my gamer score was at so i went to check it and it was at 11000 but a week or two ago it was at 51000+ and...
  3. Any update on if this issue will be resolved as thousands have experienced this within 2...

    in XboX Insiders
    Any update on if this issue will be resolved as thousands have experienced this within 2...: [IMG] submitted by /u/mosesshiferaw12 [link] [comments]
  4. "Hundreds if not thousands of my hard earned mastery skills missing with latest FH4 update!?"

    in XBoX Games and Apps
    "Hundreds if not thousands of my hard earned mastery skills missing with latest FH4 update!?": Mastery skills [the tiles bought with hundreds if not thousands of my hard earned perk/influence point's] have been stripped from most of my vehicle's with the most recent game update! I've bought...
  5. I have thousands of dollars of unauthorized purchases on an xbox one listed to [Mod Removed...

    in XBoX on Consoles
    I have thousands of dollars of unauthorized purchases on an xbox one listed to [Mod Removed...: My son [Mod Removed - Personal Information] has used my credit card UNAUTHORIZED to make thousands of dollars of purchases since as far as I can tell April of 2017.HELP!!!...
  6. Spent Thousands $$$ and never received rewards points

    in XBoX Rewards
    Spent Thousands $$$ and never received rewards points: Ive spent thousands of $$$ in the xbox store being signed up for the rewards program since the beginning of making my account and never received rewards points and/or a conversion deposit into my...
  7. Recover lost or missing points. Years and thousands.

    in XBoX Rewards
    Recover lost or missing points. Years and thousands.: I've been a member for over 10 years accumulated 17850 points. Haven't spent any, was saving for higher quality items I'm the exchange. My statement shows claimed rewards, example- multiple 6000...
  8. I have thousands of deposited points but no reward

    in XBoX Rewards
    I have thousands of deposited points but no reward: I have thousands of points but no reward for the longest time 9ae67c5f-a0ab-433a-9a76-4247d9fd109f
  9. Drop in Gamerscore of About Five Thousand

    in XBoX on Consoles
    Drop in Gamerscore of About Five Thousand: Hi! I noticed when I got on my Xbox One console my gamerscore had dropped from around 102,000 to 97,960. Some games were recorded at zero gamerscore under my achievements page but if I checked the...
  10. I spend thousands with you guys yet i get banned for freedom of speech.

    in XBoX on Consoles
    I spend thousands with you guys yet i get banned for freedom of speech.: No further explanation just remove my ban and start banning people for cheating instead of name calling. So either unban my account or refund half of my games since i cant enjoy them....