Thumbstick and D-Pad input stopped working in both Xbox Game Pass and Xbox Beta mobile apps

Discus and support Thumbstick and D-Pad input stopped working in both Xbox Game Pass and Xbox Beta mobile apps in XBoX on Mobile to solve the problem; I recently got a brand new phone that meets the requirements for cloud gaming, as well as a Razer Kishi Xbox edition. Up until yesterday I've been able... Discussion in 'XBoX on Mobile' started by Sephone, Oct 18, 2020.

  1. Sephone
    Sephone Guest

    Thumbstick and D-Pad input stopped working in both Xbox Game Pass and Xbox Beta mobile apps


    I recently got a brand new phone that meets the requirements for cloud gaming, as well as a Razer Kishi Xbox edition. Up until yesterday I've been able to stream games and play them with the Kishi controller. Yesterday I tried streaming a game through Xbox
    Beta and found that input from the thumbsticks and d-pad were not being recognized while streaming the game. All other buttons seemed to work.

    I've tested this with the Xbox Game Pass app, too. The thumbsticks and d-pad otherwise work for navigating my phone as expected. I can use them to navigate the Xbox Game Pass app but not the Xbox Beta app. Input from them doesn't register at all when streaming
    in either app.

    I also found the same behaviour when testing with a Bluetooth-connected Xbox One X controller.

    The phone and both apps have the latest updates, and both controllers have the latest firmware.

    Is anyone else experiencing this issue? How can I troubleshoot it?

    :)
     
    Sephone, Oct 18, 2020
    #1
  2. marlenetoledo1 Win User

    Thumbstick and D-Pad input stopped working in both Xbox Game Pass and Xbox Beta mobile apps

    Yes im Experiencing the samething. My bluetooth controller as well as my bluse tooth headset are both not working. Ive tried everything even paid my internet bill early because xbox siad it might be running slow and was not the issue also bought a new
    controller today was not the issue. So it has to be an xbox issue im waiting on a call in 45 mins from them to try to fix this issue and or find out when they will have it fixed. Because this is Totally unacceptable. Im also upset that i had to spend unnecessary
    money out my pocket trying to fix this issue
  3. RobG88 Win User

    Windows 10 preview build 10547 - Xbox streaming broken

    Upgraded to Xbox App beta 9.9.21000 but still having the same issue:

    Able to stream to my Xbox, but the controller is passing its input to both the Xbox and the Xbox App beta - the Xbox is controllable but the Xbox App beta is also being controlled by the controller - so pressing the B button at any time immediately terminates
    the streaming.
  4. pcplod007 Win User

    Game pass log in

    I used to be signed in but am not any more, I have used both the game pass and game pass beta apps I have tried using wifi and mobile network and still go round in circles I've even uninstalled and reinstalled the apps I am logged in fine on the xbox
    app
  5. FuzzLiteBeard Win User

    Game Pass App Search Not Working

    Whenever I select the "search" function in the mobile app, it crashes and closes the app. I've tried uninstalling and reinstalling but I still have the same problem. I'm on a Galaxy S10e.
    I am on an S8+, are you using the Xbox Game Pass app or the Game Pass Beta App?

    I am using the Beta app and it works as expected when searching?
  6. InsanKilla clan Win User

    Where can the PSO2 Perk be found for Xbox Game Pass Ultimate?

    Xbox Game Pass Ultimate member, you can find your perks on your console within the Xbox Game Pass tab, in the new Xbox (beta) app on Windows
    10 PC, or within the Xbox Game Pass mobile app. And as Zenosos said Pso2 is Na and Canada only
Thema:

Thumbstick and D-Pad input stopped working in both Xbox Game Pass and Xbox Beta mobile apps

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