To many authentication attemps

Discus and support To many authentication attemps in XBoX Accessibility to solve the problem; For the past 2 months I keep getting an authentication error for my main Microsoft account that is associated with my main e mail. I have called and... Discussion in 'XBoX Accessibility' started by BrokenAccount1111, May 4, 2019.

  1. To many authentication attemps


    For the past 2 months I keep getting an authentication error for my main Microsoft account that is associated with my main e mail. I have called and spoken to support multiple times and have been told that this is known
    issues and they fix it temporarily. Yet week after week the same error keeps happening. Is anyone else as frustrated as I am with this issue?

    If others have this same issue and have contacted support multiple times please speak up. Hopefully a collective of voices can be heard and prompt a change to ther system or server that is causing the issue.

    This is the error below that I get after trying to login to my account.

    "theres a problem with your account. fix it at account.live.com, then come back to sign in."

    "something went wrong and we cant sign you in right now. please try again later. the Microsoft account login server has detected too many repeated authentication attempts. please wait a moment and try again."

    :)
     
    BrokenAccount1111, May 4, 2019
    #1
  2. XBF Amber M Win User

    To many authentication attemps

    Hi BrokenAccount1111,

    Thanks for keeping us updated with your replies. Glad to hear that this issue has been escalated and the information sent to the Microsoft engineers so that they can get on a fix for the issue, which seems to be randomly affected many users, so your
    feedback and cooperation in contacting us really helps them to pinpoint what may be happening in order to move forward.
    Your patience is very much appreciated as sometimes these types of issues take quite some time to pinpoint and then fix, so our sincere apologies for any inconvenience thus far.

    Please know that the XBF team (actual Microsoft employees who monitor this forum), the Xbox Support and Microsoft Support teams on phone and chat, as well as our volunteer Ambassadors here in the community are hoping that some relief comes for you
    and everyone else in this situation soon. We genuinely are grateful that you and all the others are supplying us with the information to help everyone out.

    Should you wish to
    contact our Corporate office
    concerning this, you may feel free to do so. As the conversation at this point in the thread is going in circles, the case has been properly escalated and the engineers are working on the solution, in an effort to minimize repetitive
    posts, we'll be locking the thread at this time. Should you have any further questions or concerns in future, please feel free to come back to the Xbox forums (Do not repost the same question or thread as that would violate
    the Xbox Forum Guidelines).

    Thank you again for your patience and happy gaming.
  3. CrankyRhino Win User

    To many authentication attemps

    Its nice that when you go back to some of the older threads that are a few months old and ask if they had their issue resolved, the moderator jumps in a locks the thread so you can't get any info back that may be useful. You know, the whole point to the
    Community. Ridiculous
  4. tylerschuster5 Win User

    To many authentication attemps

    yep looks like the same I got also...so dumb I pay for gamepass and live and I'm on bed rest from a surgery right now and cant even game Haha. I just don't know what to do to stop this in the future ya know
  5. tylerschuster5 Win User

    To many authentication attemps

    any luck yet? I am so sick of this
  6. RoBbiE G RhYmEs-5091 Win User

    To many authentication attemps

    Yeah I noticed that you were also one of the people having the same problem in March. It's definitely a system problem and not an individual problem..
Thema:

To many authentication attemps

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