ToS Violation - User Used a 2nd Account to Avoid the Penalties of a Communications Ban

Discus and support ToS Violation - User Used a 2nd Account to Avoid the Penalties of a Communications Ban in XBoX on Consoles to solve the problem; Hello, I was told by a techie at 1-800-4-my-xbox that posting here is the right course of action regarding this complaint. An Xbox LIVE user,[Mod... Discussion in 'XBoX on Consoles' started by ExaltedHierarch, Jul 31, 2019.

  1. ToS Violation - User Used a 2nd Account to Avoid the Penalties of a Communications Ban


    Hello, I was told by a techie at 1-800-4-my-xbox that posting here is the right course of action regarding this complaint.

    An Xbox LIVE user,[Mod Removed - See Xbox Forum Guidelines] messaged me some rather hateful things. Of course, I reported these messages and the user was comm banned. He then messaged me soon after from a DIFFERENT account, [Mod
    Removed -See Xbox Forum Guidelines],
    proclaiming that he has an infinite amount of accounts and that he was unaffected by the ban because of this. It should be very
    easy to see the connection between these accounts on your end, and I don't think I need to say much more. I have included screenshots as evidence.

    Thanks for your time.

    [Mod Removed Image - See Xbox Forum Guidelines]

    :)
     
    ExaltedHierarch, Jul 31, 2019
    #1
  2. XBF Leo G Win User

    ToS Violation - User Used a 2nd Account to Avoid the Penalties of a Communications Ban

    Hello ExaltedHierarch,

    Thank you for posting on the Xbox forums. We understand that you are being verbally harassed on Xbox Live. We recommend

    reporting and blocking
    any players that are verbally harassing you. The
    Xbox Enforcement Team
    will review the reports and take the appropriate action. The moderators, ambassadors and volunteer moderators do not have the ability to manage enforcement actions on an account. Also, please keep the
    Xbox Forum Guidelines
    in mind when posting and do not name and shame other players. Thank you again, and we hope this helps!
  3. PalmettoBling Win User

    ToS Violation - User Used a 2nd Account to Avoid the Penalties of a Communications Ban

    You've done the right thing to report and block those accounts and users. I'm sorry you have to deal with this harassment. Creating a second account to avoid a ban is against the terms of service and code of conduct as well, so that's important to note
    in reporting those messages. The Enforcement Team doesn't operate on the forums, so again, you've done the right thing in reporting the messages to
    them via the system.
  4. Njal the Blue Win User

    ToS Violation - User Used a 2nd Account to Avoid the Penalties of a Communications Ban

    All you can do is report via the console. Nobody on forums or support has jurisdiction over Enforcement issues. Also you shouldn't name and shame
  5. IGhostI v1 Win User

    why my account was banned?

    Chances are the OP used multiple accounts that have previously been banned. He kept making new ones to avoid a suspension most likely and that violated CoC and the ToS and his console was banned for the attempt. Just a theory.
  6. xbox360italy Win User

    some kid

    Hello

    - Complaints are reviewed daily, and action is taken against players when the behavior is verified.

    - Penalties for violating the Terms of Use and Code of Conduct vary depending on the nature of the offense.

    - Penalties for minor infractions include temporary communication or service suspensions and forced gamertag name changes.

    - Penalties for more serious offenses include gamerscore resets, permanent account suspensions, and console bans.

    support.xbox.com/.../chat-terms-of-use-conduct
Thema:

ToS Violation - User Used a 2nd Account to Avoid the Penalties of a Communications Ban

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