Toshiba: xbox one isn't working with external hard drive after updating to the insider program

Discus and support Toshiba: xbox one isn't working with external hard drive after updating to the insider program in XboX Networking Hardware to solve the problem; Toshiba (Modems/Gateways): xbox one isn't working with external hard drive after updating to the insider program xbox one isn't working with external... Discussion in 'XboX Networking Hardware' started by KennethDThomas, Jan 23, 2017.

  1. Toshiba: xbox one isn't working with external hard drive after updating to the insider program


    Toshiba (Modems/Gateways): xbox one isn't working with external hard drive after updating to the insider program
    xbox one isn't working with external hard drive after updating to the insider program. it's not detecting

    :)
     
    KennethDThomas, Jan 23, 2017
    #1
  2. xbox one recognizes drive, won't let me format for extra storage

    I am having trouble with my external hard drive on my xbox one and ever since that new update my xbox one wont recognize that my external hard drive is plugged in I have tried the trouble shooting steps and nothing seems to work and my external hard drive
    is a 3.0 Toshiba external drive is this problem going to be fixed before its released to the general public because I want to play my games that are saved to that drive can anyone tell me if this problem is even being looked into at all
     
    K1LLER H1TMAN, Jan 23, 2017
    #2
  3. Nyzs-98F641BE-15A7-418A-BD9A-FE3ABE1B2DCB, Jan 23, 2017
    #3
  4. K1LLER H1TMAN Win User

    xbox one recognizes drive, won't let me format for extra storage

    I am having trouble with my external hard drive on my xbox one and ever since that new update my xbox one wont recognize that my external hard drive is plugged in I have tried the trouble shooting steps and nothing seems to work and my external hard drive
    is a 3.0 Toshiba external drive is this problem going to be fixed before its released to the general public because I want to play my games that are saved to that drive can anyone tell me if this problem is even being looked into at all
  5. EggsBoxJuan Win User

    XBox One can't detect external harddisk after Systemupdate

    Hi, under normal circumstances you can't roll back a system update, the only exception to that I am aware of is if your Xbox is using the insider update you can leave the insider program and the Xbox will roll back to the latest public release.

    Did you try everything on this link.

    https://support.xbox.com/games/troubleshooting/console-doesnt-detect-external-storage

    If so and things still aren't working and the Xbox isn't even seeing the hard drive at all you may end up having to format the hard drive on your PC before reconnecting it to the Xbox.

    In some instances after a system update it may look like all your games etc on the external are gone, more often than not if you just wait the Xbox will show the contents, this can take a while depending on how much data there is on the external drive.

    Connecting the hard drive to a PC can also cause issue, in which case the only thing to try would be a format of the hard drive on your PC then trying the drive on your Xbox.
  6. Obsessive Power Win User

    External Storage Compatibility / Performance

    There isn't a list because any USB external hard drive with at least 256GB free will work with the console. However, there are drive manufactures out there that are well known for being the best. These
    are:

    Western Digital

    Seagate

    Samsung

    Toshiba

    Sony
  7. MagneticPanda31 Win User

    external hard drive no longer recognized after update

    What kind of external hard drive is experiencing the issue? usb 3.0 toshiba dtb320 2tb

    Have you tried using a different hard drive with your Xbox One console? no i dont have another usb 3 drive

    Is your hard drive detected when you plug it into your PC? yes

    When did this issue start to occur? straight after ( Console OS Version is 6.2.13332.0 (xb_rel_1508.150903-2141) fre ) was loaded.

    Have you already tried reformatting your hard drive? no i dont want to lose data that isn't in the cloud

    Are you participating in the Preview Program? not that i'm aware of.
  8. Obsessive Power Win User

    I have completely run out of storage....

    Microsoft doesn't recommend any particular brand of external hard drive, with so many different companies making them it would be difficult to do so. It does specify that the drive itself needs to be USB 3.0 and a minimum of
    256GB. Personally, I would recommend the following brands as they are the current industry leaders:

    Western Digital

    Seagate

    Samsung

    Toshiba

    Sony

    As well as tradition external hard drives, the Xbox One will also accept external solid state hard drives and hybrids. However, these tend to be rather expensive and the speed difference isn't all that noticeable on game consoles. Xbox One works with external
    hard discs that require no external power supply - you just plug them into the rear USB port and the console will detect it and ask if you wish to format it. Once it's done, you can use it straight away. You can use the larger powered external hard drives,
    but these will require them to be connected to mains as well as the console.

    I'm currently using a Toshiba Stor.E Basics 1TB.

    Just make sure it's USB 3.0 and you'll be fine.
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Toshiba: xbox one isn't working with external hard drive after updating to the insider program

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