Transaction didn't come through?

Discus and support Transaction didn't come through? in XBoX Sales and Promo to solve the problem; Hi i purchased Call of duty modern warfare today on the Microsoft store. But I cannot download the game and if i click on purchase i need to buy it... Discussion in 'XBoX Sales and Promo' started by Misterluukie1, Dec 2, 2019.

  1. Transaction didn't come through?


    Hi i purchased Call of duty modern warfare today on the Microsoft store. But I cannot download the game and if i click on purchase i need to buy it again. I waited 8-9 hours and its still not available. The money is already withdrawn from my account. Can
    someone help me with what to do now?

    P.S. Sorry for my english

    :)
     
    Misterluukie1, Dec 2, 2019
    #1
  2. Misterluukie1 Win User

    Transaction didn't come through?

    There is nothing in my order history. I will try to contact Microsoft tomorrow.

    Thank you for you're reply
  3. XBF Brad A Win User

    Transaction didn't come through?

    Hi Mister,

    Thanks for coming to the forums. We recommend checking your
    order history
    and see what the status of the game says. It will either say pending, purchased, charged back. If they say any other than purchased then there is an issue with the purchase. You can request a call from support, they will be able to assist
    you much more than we can on the forums in this matter.

    When you go to Contact Us,follow these steps to request a call from support:



    • Step 1 ----select Xbox One
    • Step 2 ----select see other options then subscription changes
    • Step 3-----select show contact options

      Step 4 ----select request call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.



    Thanks,

    Brad
  4. Inapplicable Win User

    EA planting Micro-transactions into all it's games.

    Didn't Fight Night have micro-transactions that were essentially pay to win? Those are the worst kind of micro-transactions.
  5. Murderstyle75 Win User

    Battlefield 3 Back To Karkand

    Yep. Usually when you get maps for free or included in a package, they still come up as costing money on the marketplace. Such is true with many of my season passes and GOTY's since you either didn't purchase the content on the marketplace or you purchased
    a bundle. You didn't make a transaction for the single packs.
  6. Smwutches Win User

    Xbox Live Gold Conversion

    If you didn't complete the transaction you can wait until your current subscription ends and then use the 12 month code to get the full 12 months.

    If you confirmed the transaction, then it can not be reverted. It warns you of this before you complete the transaction.
Thema:

Transaction didn't come through?

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