Transfer account balance money to family members.

Discus and support Transfer account balance money to family members. in XBoX Games and Apps to solve the problem; Split from this thread. I'm having the same issue with just one child. I researched before I added the funds and it said that you can gift the funds... Discussion in 'XBoX Games and Apps' started by HollyBowan1, Oct 9, 2018.

  1. HollyBowan1
    HollyBowan1 Guest

    Transfer account balance money to family members.


    I'm having the same issue with just one child. I researched before I added the funds and it said that you can gift the funds through the store. I still haven't found out how. I've searched the Contact Us and can't find help. Why can't we just chat?

    :)
     
    HollyBowan1, Oct 9, 2018
    #1
  2. XBF Jeremy Z
    XBF Jeremy Z Guest
    Transfer account balance money to family members.

    Hey there HollyBowan1!

    I’m sorry to hear about any issues you may be having. If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to
    you!

    Thank you.
     
    XBF Jeremy Z, Oct 9, 2018
    #2
  3. HollyBowan1
    HollyBowan1 Guest
    Transfer account balance money to family members.

    I was told that you can't do it. So stupid. I'm having major issues trying to fix this. The rep suggested that I buy V bucks and then I can assign them to another account. Nope.
     
    HollyBowan1, Oct 9, 2018
    #3
  4. skylaar
    skylaar Guest

    Transfer account balance money to family members.

    You cannot transfer a balance from one account to another. You can gift new funds to a family member but not funds already on an account. I have this same issue and found a forum response explaining it.
     
    skylaar, Oct 9, 2018
    #4
  5. Hey there Holly!

    Where did it say that you are able to gift them through the store?

    Currently it is impossible to gift people money that has been redeemed on one account to another aside from buying a gift card and giving them the accompanying pre-paid code so they can enter it into their account manually.

    We have information on all the things currently that can be gifted between accounts on the pages here at

    Give the Gift of Games this Holiday!
    , here at PC Digital Game Gifting is Here, and

    Help with giving digital games as gifts
    .

    Hope this information was helpful.

    Thanks!
     
    XBF Esteban R, Nov 2, 2018
    #5
  6. XBF Jeremy Z Win User

    Transfer account balance money to family members.

    I was told that you can't do it. So stupid. I'm having major issues trying to fix this. The rep suggested that I buy V bucks and then I can assign them to another account. Nope.
    Hey there HollyBowan1!

    I’m sorry to hear about any issues you may be having. If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to
    you!

    Thank you.
  7. HollyBowan1 Win User

    Transfer account balance money to family members.

    I was told that you can't do it. So stupid. I'm having major issues trying to fix this. The rep suggested that I buy V bucks and then I can assign them to another account. Nope.
  8. GustavoRS14 Win User

    Transfer account balance money to family members.

    Contact Xbox Support and talk to them about what is happening to You and your family account
  9. ValerieAngell Win User

    Transfer account balance money to family members.

    Now even adding money, I can only do so to one child an not the other. When attempting to send money to the second child, I receive the error message: Check your sender name It contains a prohibited word. JFD-InvalidProperty. The sender name is not visible
    to me (I'm logged into my account and JUST sent money to one child (by buying more with my debit card)). The sender name should contain the same information when I send money to the second child. It fails repeatedly though.
  10. skylaar Win User

    Transfer account balance money to family members.

    You cannot transfer a balance from one account to another. You can gift new funds to a family member but not funds already on an account. I have this same issue and found a forum response explaining it.
Thema:

Transfer account balance money to family members.

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