Transfer and replace a Gamertag, delete old account

HarryHirn · Jun 24, 2021

Hi

i tried to figure out how to solve my problem by reading FAQs, chatting and telephoning with the support and read through old board entries.

But no success.

My szenario:

Account 1:

"Gamertag1" taken by an very old (early 2000) account created with hotmail and used for games, has friendslist and achievments.

Account forgotten and unused.

Account 2:

Actual Microsoft Account for Windows and Office, payments and abonnements present.

"Accidentally created a "Gamertag2" by using the Microsoft Store.

Now i would like "Gamertag2" to be deleted and use "Gamertag1" in my Account2.

The best scenario would be to transfer Gamertag1 to Account2 with all the friends and achievements.

Chat and telephone support were unable to do this or to understand me.

Does anyone know if it is possible?

And if, how?

If not, is the last option to rename "Gamertag1" to somewhat else , than rename my Account2 gamertag to "Gamertag1"?

Will the gamertag be free'd up?

Friends and achievements will be lost, i know.

Thank you.

:)

HarryHirn

hey, thanks for the fast reply!

but honestly am i the only one wishing to transfer a gamertag?

for me it is not very 2021 like how Microsoft set this whole account thing up...

ngocphi

Only the last.option will work

Of course you will have to sign into.that profile to change the name then wait a few days or possibly a couple hours to change the name

On the second account

Keep in mind when you attempt to change the name watch if it issues a hash tag if it does the servers haven't refreshed yet so please wait till the name is cleared without hashtags

I t could take anywhere from an hour to a few days that's why I m saying watch when you confirm the change it will warn you before you confirm

TootieHorizon26

The is the new profile gamertag associated with the account and we need to remove it and replace with old gamertag.

SteelyPenny1053

kinda same issue here.

so two years ago i deleted my ms account now two years late got a xbox one and created a new account but now i want my old gamertag back so thinking my old account had been deleted i tried to change my gamertag to my old gamertag but got a message that
"that gamertag has already been taken" then i searched about that gamertag and found out that my old account hadnt been deleted yet and then when i tried to log in to my old account it said " there is no account by that email address". so i guess that old
ms account got deleted but not the xbl account as i can still see my old gamertag,acchivement,account description and all.so is there any way to recover that old xbl account or the gamertag now by deleting that old xbl account so that gamertag be available
to put in my new account?

im searching for a solution too.let me know if u find one.

Jheychh

On my new xbox I've redeemed my old account but I've changed the gamertag, I'm wanting to transfer games ext from my old xbox to the new one but the data is owned by my old gamertag can I still transfer from the old gamertag to my new one ??

Transfer and replace a Gamertag, delete old account