Tried to change gamertag on xbox 360, received an error twice in a row but was charged for...

Discus and support Tried to change gamertag on xbox 360, received an error twice in a row but was charged for... in XBoX Accessibility to solve the problem; Logged into my old xbox 360 and went to change my gamertag but received an error. Went back to try it again and received the same error. Got 2 emails... Discussion in 'XBoX Accessibility' started by Pensive Psycho, Jul 1, 2022.

  1. Tried to change gamertag on xbox 360, received an error twice in a row but was charged for...


    Logged into my old xbox 360 and went to change my gamertag but received an error. Went back to try it again and received the same error. Got 2 emails showing I was charged for both attempts.

    Checked my bank account and sure enough there's 2 pending charges. Wouldn't even be that fussed except it didn't even change my gamertag. Tried to use chat online function for support but it throws me to worthless virtual assistant and I'm unable to even type a message for some reason.

    I just want to be able to change my gamertag on my 360 like i did not that long ago.

    :)
     
    Pensive Psycho, Jul 1, 2022
    #1
  2. Lucas Lauer Win User

    Tried to change gamertag on xbox 360, received an error twice in a row but was charged for both attempts

    Hello, Pensive. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    Please sign in on social.xbox.com and make sure your gamertag did not change. Sometimes due to a sync issue it will show as the old gamertag but the change was made. If it really did not change, you can change your gamertag at:

    http://social.xbox.com/changegamertag

    Now about the two charges, if it is showing as pending, there's a chance it will not really be deducted from your bank account. If it is deducted and it is not showing on your Microsoft account order history (https://account.microsoft.com/billing/orders) you will need to ask your bank to cancel these charges.

    If you have any question, please let me know.
  3. Nichbeard Win User

    Gamertag won't change

    Hi. The payment is pending and when I tried to change my gamertag using the link it's charging $9.95.

    And yes, I tried to change my gamertag on my Xbox, was charged but no change occurred.
  4. luissolid Win User

    Gamer Tag Change

    Since Xbox 360 Xbox charge you 9.99 to change your Gamertag... when you dont select the gamertag that you want to use the system allow you to change your gamertag once free of charge.

    I believe its a good price so users can change the gamertag because xbox live its a great online service.

    Regards!
  5. IsaacClarkeSNL Win User

    Nuketown

    [quote user="UneasyJmitchell"]

    ^^Only twice in a row, unless you keep changing lobbies.

    [/quote]Yeah, leave the lobby, get put in another one, play HIjacked twice in a row on that one.
  6. UneasyJmitchell Win User

    Nuketown

    ^^Only twice in a row, unless you keep changing lobbies.
Thema:

Tried to change gamertag on xbox 360, received an error twice in a row but was charged for...

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