Tried to purchase vbucks with xbox gift card

Discus and support Tried to purchase vbucks with xbox gift card in XBoX Sales and Promo to solve the problem; Hi, I went to purchase vbucks and it took my 24.99 out of my Microsoft account but did not give me my vbucks purchase in fornite. Who do I contact to... Discussion in 'XBoX Sales and Promo' started by G.LisaBrowning, Aug 9, 2019.

  1. Tried to purchase vbucks with xbox gift card


    Hi,

    I went to purchase vbucks and it took my 24.99 out of my Microsoft account but did not give me my vbucks purchase in fornite. Who do I contact to rectify this?

    :)
     
    G.LisaBrowning, Aug 9, 2019
    #1
  2. redhairanomaly Win User

    Tried to purchase vbucks with xbox gift card

    Hello!

    I have been hearing that the Fortnite servers were experiencing some problems recently so the purchase most likely went through on our end but did not reach theirs. You can either contact support here at Microsoft https://support.xbox.com/en-US/contact-us
    Or you can contact epic games support https://epicgames.helpshift.com/a/fortnite/?contact=1 and provide them proof of purchase and explain the issue to
    them. I wish you the best and hope you are able to get your V-bucks.

    —.
  3. napalm 31337 Win User

    Tried to purchase vbucks with xbox gift card

    You can try to contact Xbox Support at https://support.xbox.com/en-US/contact-us

    In this moment he page have an advice: We are currently experiencing high refund request volume. Please expect a delay in the review of your refund request to exceed 72 hours.
  4. XzerXzer Win User

    Bought Vbucks didn’t get them

    When i bought my vbucks i used a xbox gift card to buy the vbucks the money went through and after that it said purchase pending it was pending for a long time then it shows a purchase error and i cant remember what it said though and when i tried it again
    it didnt let me and i tried reloading fortnite back up i tried to buy them again but it didnt let me after 30minutes later i tried it worked but i had $30.28 in my in xbox and then i went back into were u buy the vbucks and when i went on there i had $3.18
    left i waited for 2hours and then i didnt get my vbucks.

    my question: can i get my money from my gift card back so i can try it back please.
  5. Tormaz Win User

    I need help with a gift card I used

    Hello!

    How much in VBucks did you purchase? If the amount exceeded the gift card (don't forget sales tax), it would have charged the credit card after the gift card amount was used up.
  6. Grace Nguyen Win User

    fortnite vbucks

    yea i play on pc and i bought vbucks using an xbox gift card on the microsoft store and ive never bought vbucks this way thanks btw
Thema:

Tried to purchase vbucks with xbox gift card

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