Trouble redeeming in-game currency using Xbox gift cards

Discus and support Trouble redeeming in-game currency using Xbox gift cards in XBoX Games and Apps to solve the problem; Ok, I tried to buy in game currency at $31.99 with two $25 cards, so I redeemed the first bit when I tried to redeem the second it didn’t work. So I... Discussion in 'XBoX Games and Apps' started by RubenHaro, Sep 16, 2020.

  1. RubenHaro
    RubenHaro Guest

    Trouble redeeming in-game currency using Xbox gift cards


    Ok, I tried to buy in game currency at $31.99 with two $25 cards, so I redeemed the first bit when I tried to redeem the second it didn’t work. So I backed out, and tried to buy two packs of currency at $19.99 each, but when I tried to put in both codes
    it said they were already redeemed. Yet there wasn’t anything added to my allowance. Can someone please help? (Side note: before I tried to redeem the two store gift cards I redeemed 1 $25 live card and it worked, I don’t know if that bit of info is useful).

    :)
     
    RubenHaro, Sep 16, 2020
    #1
  2. Daft Badger Win User

    Hello my name is Jason,I run a youtube channel and i wanna change my Gamertag but when i try to reedem a money code it can, This stated in january 2014 or December 29th 2013

    That's a region error:

    Error 80122734 occurs when you try to redeem an Xbox gift card on Xbox 360
    Problem

    You see the following error code when you try to redeem an Xbox gift card:

    • Error 80122734
    This means that the currency that the gift card is in doesn’t match the currency used by your Microsoft account. For example, you have a gift card in Canadian dollars. That card can’t be redeemed on a US Microsoft account, which uses US dollars.

    Solution

    To resolve this problem, you can try to return or exchange the Xbox gift card at the retailer from whom you purchased it. Then, make sure that you obtain a card in the correct currency for your Microsoft account.
  3. iNb4 Ownage Win User

    Gift cards can't buy Live?

    Hey there!

    Thanks for the support message.

    No, you can not use currency to purchase anything on the Microsoft Store. The funds in the account can not be refunded once they are redeemed. Your son can still use the funds to purchase a game or something else on Xbox though! See: Trouble with an Xbox
    Gift card/Currency in your account? - FAQ

    Cheers!
  4. XBF Leo G Win User

    xbox gift card

    Hello jon-joyce,

    Thank you for posting on the Xbox forums. We understand that you are interested in learning how to utilize the currency on an Xbox gift card. You do need to

    redeem the prepaid code
    to a Microsoft account in order to use the currency on

    the gift card
    . The article we provided explains more about gift cards and codes. This includes what you can purchase with the currency on the gift card. We hope this information helps!
  5. ChiefJoboo Win User

    Gift cards

    The £10 must be either on a card that says "Xbox Gift Card £10" or you must purchase an Xbox digital gift card code on Amazon for £10 that you redeem here:
    https://redeem.microsoft.com/enter

    You can't redeem Amazon gift cards or currency in Amazon accounts for currency in your Microsoft/Xbox account - you must buy an Xbox Gift Card (or code) with that money on it.
  6. ngocphi Win User

    Prepaid Code - Different regions

    When you purchase an Xbox gift card, make sure that the currency you use matches the currency associated with the recipient’s billing account. Otherwise, the recipient will be unable to redeem the gift card.

    If you redeem an Xbox gift card in a country that doesn’t match the country associated with your billing account, you won’t be able to use those funds.

    The funds in your Microsoft account can’t be transferred after you redeem your Xbox gift card.

    You can’t use funds in your Microsoft account to purchase physical goods from online stores.
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Trouble redeeming in-game currency using Xbox gift cards

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