Trouble with downloads stopping on an external hard drive? Maybe try this

Discus and support Trouble with downloads stopping on an external hard drive? Maybe try this in XBoX Games and Apps to solve the problem; This won't fix the problem for everyone I'm sure but give it a try. First I'll give you way too much background information, then highlight the... Discussion in 'XBoX Games and Apps' started by Squeaky Peat, May 9, 2015.

  1. Squeaky Peat
    Squeaky Peat Guest

    Trouble with downloads stopping on an external hard drive? Maybe try this


    This won't fix the problem for everyone I'm sure but give it a try. First I'll give you way too much background information, then highlight the solution at the end Trouble with downloads stopping on an external hard drive? Maybe try this ;)

    So for the past few months I'd get the "Installation Stopped" error whenever I tried to download a game or app to my external drive.
    The drive was functioning because I could still play games off it and I could even transfer games from the internal to external drive. Just downloads would not happen. And
    a game would become unplayable if an update was available because the update would not download.

    Also, once a download stopped it would not resume. Which is very odd.

    Soooooo I reformatted the drive, did a factory reset on the console, I did everything I could think of.

    I even spent two hours online with 2 "tech support" guys that were pretty much useless. The first guy, after an hour of giving him information with no suggestions, finally said that nothing is wrong with the Xbox or external hard drive but that it is impossible
    to download games directly to an external hard drive. That you were required to download them to the internal then transfer them to the external.

    This is when I requested to be escalated to his supervisor. This guy didn't help either. I kinda knew he'd be as good as the first when he started asking if it was an official Xbox external hard drive (which doesn't exist for Xbox One) or a 3rd party one.
    His best effort was sending me a link on how to manage storage on Xbox One.

    The solution?

    I changed what USB port the external hard drive was plugged into. It didn't occur to me that the port was the culprit because it still functioned for playing games and even file transfers. But something is going
    on with this port. Or at least it is on my console.


    :)
     
    Squeaky Peat, May 9, 2015
    #1
  2. Trouble with external Hard drive

    I recently purchased a Seagate Expansion 5TB Desktop External Hard Drive USB 3.0
    for extra storage on my xbox one, i formatted it initially on my pc and all went well, but when i try to format it for my games and apps it allowed me to get to the screen where i can name the device then before i can name it goes into an infinite loading
    screen, it stayed like this for over 12 hours while i slept and multiple attempts have lead to the same screen, any suggestions?
     
    Rayplestiltskin, May 9, 2015
    #2
  3. Tv configuration App Not working

    Having the same issues. Could be something to do with the external hard drive maybe, not had time to troubleshoot yet though.

    Some ideas to try maybe?

    1. Make the Xbox One drive the primary drive, while the external drive is still plugged in

    2. Try with the external hard drive unplugged

    No idea if this will make a difference, but this issue only started for me since I got an external drive. Unless others are having the same issue with no external hard drive?
     
    One Pint Johnny, May 9, 2015
    #3
  4. Miss Diggz
    Miss Diggz Guest

    Trouble with downloads stopping on an external hard drive? Maybe try this

    Hey there Squeaky Peat,

    Thanks for posting up what worked for you in order for your fellow gamers to see! If you come across any gamers with this issue in the support forums, please feel encouraged to link them to this thread for further assistance to accompany your posts to them.

    If you have any Xbox Support related questions of your own in the future, please feel free to create a new thread detailing what you're experiencing. This way you can receive support catered specifically to you from our awesome community! Thanks again!
     
    Miss Diggz, May 10, 2015
    #4
  5. Miss Diggz Win User

    Trouble with downloads stopping on an external hard drive? Maybe try this

    Hey there Squeaky Peat,

    Thanks for posting up what worked for you in order for your fellow gamers to see! If you come across any gamers with this issue in the support forums, please feel encouraged to link them to this thread for further assistance to accompany your posts to them.

    If you have any Xbox Support related questions of your own in the future, please feel free to create a new thread detailing what you're experiencing. This way you can receive support catered specifically to you from our awesome community! Thanks again!
  6. Shadowskill08 Win User

    Problems dowloading games

    Are you downloading directly to your internal hard drive? If so, maybe try downloading to an external hard drive to see if it works.
  7. Lov10sBeauty Win User

    Restarted xbox screen went black and never restarted so I unplugged...

    Are you using an external drive? Have you tried unplugging it and re-plugging it in? maybe is a trouble with the hard drives, inside or external.
  8. aza340watson Win User

    My games wont download it keeps saying installation stopped

    I have had the same problem with my one x . Bought it just before Christmas and was fine for the first week , now everytime i try to instal anything i get the installation stopped message every couple of minutes ! If i download onto an external hard drive
    its fine though . Could this be a faulty batch of internal hard drives fitted by Microsoft maybe ?
  9. BigPigGaming112 Win User

    Not able to install games on 2TB external hard drive

    Have you used the External hard drive on any other systems? (PC maybe) if so this caused the hard drive to be incompatible with downloading games and you must reformat the external hard drive.
Thema:

Trouble with downloads stopping on an external hard drive? Maybe try this

Loading...
  1. Trouble with downloads stopping on an external hard drive? Maybe try this - Similar Threads - Trouble downloads stopping

  2. Trouble downloading a game bought on Xbox live.

    in XBoX Games and Apps
    Trouble downloading a game bought on Xbox live.: Hello! I bought a game to download yesterday on my 360 and it gets to 100% downloaded, then starts from the beginning!! When I check downloaded games, it is there with an exclamation mark and it...
  3. Trouble Downloading Games

    in XBoX Games and Apps
    Trouble Downloading Games: I am trying to get a new game in the Microsoft Store, but every time that i try to download it it keeps giving me an error code of Q0ndOkHqjUS4fswy and then the numbers vary. What do I do?...
  4. I’m having trouble downloading any game that is backwards compatible

    in XBoX Games and Apps
    I’m having trouble downloading any game that is backwards compatible: Sometimes i’ll get on my xbox and go to the store. Maybe ill see a free game from the xbox360 that is backwards compatible. When i go to download the game it says i cant make that type of purchase...
  5. Trouble downloading free Xbox One Games With Gold games

    in XBoX Games and Apps
    Trouble downloading free Xbox One Games With Gold games: I can not download this month’s Games With Gold title, Batman:The Telltale Games Series. Each time I try to click the “Get” button, nothing happens. I have ran into this before but usually can get...
  6. XBOX 360 Error 801540A. Having Trouble Downloading/Signing in My Profile account

    in XBoX Accessibility
    XBOX 360 Error 801540A. Having Trouble Downloading/Signing in My Profile account: Hi. I recently busted out the good old xbox 360 which had my old accounts on there. I decided since its still in new condition that I would just reset everything to default. After I reformatted it...
  7. Trouble starting a digitally downloaded game

    in XBoX Games and Apps
    Trouble starting a digitally downloaded game: I downloaded jumpjet rex a little while ago and played it just yesterday and now it is suddenly unable to start. saying the owner has to sign in or make the xbox a home xbox (both are already...
  8. Xbox 1 troubles downloading

    in XBoX Games and Apps
    Xbox 1 troubles downloading: I have redownload fallout new vegas and fallout 4 it would download and everything but when i would go and play it would say "getting your game ready" then it would say "something went wrong" i...
  9. Problemas para descargar un juego. [Trouble downloading a game.]

    in XBoX Accessibility
    Problemas para descargar un juego. [Trouble downloading a game.]: El juego es el dogma del Dragón: Dark Arisen, y el código de error es 0x80070570. Ya revise el espacio de mi Xbox, la conexión a internet, cambie el DNS, reinicie mi consola, la reestablecí a...
  10. Trouble downloading / Installation stopped!

    in XBoX Games and Apps
    Trouble downloading / Installation stopped!: I have tried to download several games from the Store on Xbox Live, but every time it just goes straight to Queued after I hit install. Then after a little while it just says Installation Stopped!...