Trouble with new xbox one not always recognising discs

Discus and support Trouble with new xbox one not always recognising discs in XBoX on Consoles to solve the problem; I got a new xbox one and I've noticed it doesn't always recognise the disc by this I mean I put the disc in the drive and nothing happens,I have to... Discussion in 'XBoX on Consoles' started by Bald trumpet, Apr 3, 2015.

  1. Bald trumpet
    Bald trumpet Guest

    Trouble with new xbox one not always recognising discs


    I got a new xbox one and I've noticed it doesn't always recognise the disc by this I mean I put the disc in the drive and nothing happens,I have to eject the disc and try again or reboot is this normal it's not the discs because they do eventually work
    .I have the master chief collection and evolve.

    i have seen on some forums that this is a known problem and you have to turn off instant on off.

    any help much appreciated hopefully I haven't got a dodgy console.

    :)
     
    Bald trumpet, Apr 3, 2015
    #1
  2. Scotland2016
    Scotland2016 Guest
    Advice

    Hi there, my Xbox has been struggling for a while now to read games, normally it will work after a while of taking the disc out n putting it back in. However I just got quantum break delivered today but it's not even recognising the disc to start the installation process. After a couple of tries( ejecting the disc and putting it back in) it makes the sound as if it doesn't is about to work but it doesn't even recognise it. I got the Xbox three years ago and everything else works fine. As I mentioned it has had trouble reading discs for a while but now it's not even recognising the disc, I tried quantum break in my brothers Xbox and it worked perfect first time. I was wondering if this problem can be fixed by independent stores and roughly how much this would cost. Any replies will be appreciated.

    Thanks.
     
    Scotland2016, Apr 3, 2015
    #2
  3. R1CH5TER
    R1CH5TER Guest
    Has anyone else got an update

    Yeah that was to fix the issue of the xbox not recognising game discs after the last update i believe
     
    R1CH5TER, Apr 3, 2015
    #3
  4. Mister Cazador Win User

    My xbox1 does not read the Xbox 360 games

  5. lewgiffard Win User

    Old Xbox disc format issue.

    Just to be clear:

    The disc drive will flat out not recognise a disc in the drive if its of the old disc format. Games in the new disc format will play 100% every time perfectly well.
  6. SoupaBuoy Win User

    Skate 3

    Hi there - have you tried cleaning the disc? Does the Xbox recognise the disc as Skate 3?
  7. Mister Maka Win User

    Doom 3 BFG "install disc"

    Hey there USMC N7.

    It sounds like you might be having trouble with the disc drive in your case. If you haven't already please run through this
    disc drive troubleshooter. If you're still having trouble please create a new thread and let us know. Thanks!
  8. LikeBigmunson Win User

    how to install forza 4 disc 2 with a new copy of forza 4

    the cards were not DLC as i now have the same problem

    i had a damaged disc 1, disc 2 content was installed but now i try to play with a new version it is not recognised
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Trouble with new xbox one not always recognising discs

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