Try that again. Something happened on our end. Waiting a bit might help.

Discus and support Try that again. Something happened on our end. Waiting a bit might help. in XBoX Sales and Promo to solve the problem; I have a year long Xbox Live Gold membership that is currently in use. I have tried to upgrade to the Xbox Game Pass Ultimate for $1, but every single... Discussion in 'XBoX Sales and Promo' started by iGo TOXIC, Jun 16, 2019.

  1. iGo TOXIC
    iGo TOXIC Guest

    Try that again. Something happened on our end. Waiting a bit might help.


    I have a year long Xbox Live Gold membership that is currently in use. I have tried to upgrade to the Xbox Game Pass Ultimate for $1, but every single time I have gotten this message (Try that again.
    Something happened on our end. Waiting a bit might help.). Does anyone know how to fix this?

    :)
     
    iGo TOXIC, Jun 16, 2019
    #1
  2. XBF Ruben D Win User

    Try that again. Something happened on our end. Waiting a bit might help.

    Hello there,

    Thank you for posting on Xbox Forums! Just to clarify, how are you trying to upgrade to Game Pass ultimate subscription? Are you doing so from your console, or are you using a Laptop or Desktop? I would suggest trying to

    Contact Support
    for further assistance, just so they can check your account to see that everything is in order as far as Billing info and that there are no discrepencies on the account.

    Try this:

    • Log into Support.Xbox.com
    • Scroll down, Click on Contact Us
    • Step 1: Click on Ask a Question
    • Step 2 : Select your Product
    • Step 3 : Select your Issue
      • Select – Call me back

    If you have any other questions, please feel free to reply back letting us know. Thank you again for posting on Xbox Forums!
  3. REDRUM818B Win User

    try that again something happened on our end waiting a bit might help

    very frustrating cannot sign into Xbox live I've signed on my account I set up payment options says completed and still not able to connect to network Xbox one live
  4. PBnWax Win User

    "Try that again Something happened on our end. Waiting a bit might help"

    same issue, been trying to use a credit card instead of a live card from the store.. this is the first time this has happened.. hopefully we get a answer soon. Ive also been on the support chat and phone for over 20 mins.
  5. Flabbergastingg Win User

    Try that again Something happened on our end. Waiting a bit might help.

    Hi, there seems to be an issue with the store that is preventing redeeming code, and purchasing content. Microsoft will be aware and working on a fix.
    Do you know that for certain or is that an assumption?
  6. WPAK Win User

    Try that again Something happened on our end. Waiting a bit might help.

    Hi there,

    Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
    http://billing.microsoft.com and also check
    http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

    After that try redeeming the code on both xbox console and via xbox.com/redeemcode

    Also check that the Xbox Live account , the console and code all match region wise (sometimes the language must match too), using different regions for any of them cause issues too.

    If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
    http://support.xbox.com/contact-us they can do a more indepth look into this issue.
Thema:

Try that again. Something happened on our end. Waiting a bit might help.

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