try that again something happened on our end waiting might help

Discus and support try that again something happened on our end waiting might help in XBoX Accessibility to solve the problem; Hi guys I have this message "try that again something happened on our end waiting might help" when trying to redeem a 12 month subscription of xbox... Discussion in 'XBoX Accessibility' started by Kevin Murby, Feb 20, 2019.

  1. Kevin Murby
    Kevin Murby Guest

    try that again something happened on our end waiting might help


    Hi guys I have this message "try that again something happened on our end waiting might help" when trying to redeem a 12 month subscription of xbox live gold code.

    I have tried both on the xbox itself and also online.

    please can anyone help it will be most appreciated.

    many thanks in advance.

    :)
     
    Kevin Murby, Feb 20, 2019
    #1
  2. RobertoAyala1 Win User

    try that again something happened on our end waiting might help

    Hi guys, Im having the same issue: "try that again something happened on our end waiting a bit might help" when trying to redeem 25 digit code for full game download gears of war collection. Please help
  3. {Parity} Win User

    try that again something happened on our end waiting might help

    Try contacting
    Xbox Support
    for assistance. It is best to request a callback. Nothing is currently being reported.
  4. XBF Amber M Win User

    try that again something happened on our end waiting might help

    Hi there Kevin,

    Thanks for reaching out! I'm sorry to hear about the issue you may be experiencing with redeeming codes on your Microsoft Account. I recommend trying the troubleshooting the redemption issues using the following support articles:

    Troubleshoot redeem gift card and code issues

    Error “Something went wrong” occurs when redeeming a code on Xbox One or online

    Should you have any further issues, I would recommend requesting a call back to
    contact Customer Support
    for further assistance. Sadly, we here on the forums do not have the tools to assist with billing issues.

    Hope this helps.
  5. XBF Diego M Win User

    try that again something happened on our end waiting might help

    Hi Roberto,

    We will be locking this older thread due to it being revived by a new post. If the issue is
    on going, we recommend creating a new thread
    detailing the issue at hand and any troubleshooting steps (if any) you’ve tried so far. We will be more than happy to answer any questions.

    Thank you!
  6. XBF Ruben D Win User

    Try that again. Something happened on our end. Waiting a bit might help.

    Hello there,

    Thank you for posting on Xbox Forums! Just to clarify, how are you trying to upgrade to Game Pass ultimate subscription? Are you doing so from your console, or are you using a Laptop or Desktop? I would suggest trying to

    Contact Support
    for further assistance, just so they can check your account to see that everything is in order as far as Billing info and that there are no discrepencies on the account.

    Try this:

    • Log into Support.Xbox.com
    • Scroll down, Click on Contact Us
    • Step 1: Click on Ask a Question
    • Step 2 : Select your Product
    • Step 3 : Select your Issue
      • Select – Call me back

    If you have any other questions, please feel free to reply back letting us know. Thank you again for posting on Xbox Forums!
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try that again something happened on our end waiting might help

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