Trying to add payment method for account in Kenya

Discus and support Trying to add payment method for account in Kenya in XBoX Sales and Promo to solve the problem; It seems it is almost impossible to add a payment method for somebody that is outside the US and Europe. Tried to purchase a game or a subsription but... Discussion in 'XBoX Sales and Promo' started by aminga74, Mar 25, 2019.

  1. aminga74
    aminga74 Guest

    Trying to add payment method for account in Kenya


    It seems it is almost impossible to add a payment method for somebody that is outside the US and Europe.

    Tried to purchase a game or a subsription but keep getting the errorMessage below (screen shot below). Please can somebody look into this

    :)
     
    aminga74, Mar 25, 2019
    #1
  2. ngocphi Win User

    Trying to add payment method for account in Kenya

    You can add a payment method fro. Outside the us and europe however you CAN only add one from a xbox live supported region

    Kenya isnt a xbox live supported region

    Sinapore australia india japan china korea south africa egypt saudi arabia uae etc are all xbox supported regions

    https://www.xbox.com/en-CA/live/countries is all xbox live supported regions

    For any online service you must live in a supported region

    This is controlled by your chamber of commerce and local laws
  3. M3tal Daz3 Win User

    Trying to add payment method for account in Kenya

  4. Geth Win User

    Trying to add payment method for account in Kenya

    I would delete that screenshot
  5. NonSportsGirl Win User

    hi xbox gold member

    You do need a payment method on your account to get the games, but you wont be charged anything.

    You can add a payment method, add the games, and then delete the payment method.
  6. Exoria Win User

    Trouble processing payment and we'd like to get it sorted out

    Try logging into account.microsoft.com and check your payment methods on there. Remove and re-add your card to see if it fixes the issue. If you must, use a different payment method or add a new payment method.
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Trying to add payment method for account in Kenya

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