trying to set up xbox live account for child

Discus and support trying to set up xbox live account for child in XBoX Accessibility to solve the problem; Anyone able to advise how to actually authorise my child to sign up for an Xbox Live account? They have a Microsoft account, have gone to the... Discussion in 'XBoX Accessibility' started by AmeliaJK68, Apr 13, 2020.

  1. AmeliaJK68
    AmeliaJK68 Guest

    trying to set up xbox live account for child


    Anyone able to advise how to actually authorise my child to sign up for an Xbox Live account?

    They have a Microsoft account, have gone to the ChildAccountCreation page, put in my email.

    I have tried using my password and the Authenticator app and keep getting one of the two messages:

    https://www.microsoft.com/library/errorpages/smarterror.aspx?correlationId=xp8NE2LLH0uGSg/F.0.5.0

    We are sorry, the page you requested cannot be found.

    The URL may be misspelled or the page you're looking for is no longer available.

    or

    Microsoft

    Sign in

    Something went wrong and we can't sign you in right now. Please try again later.

    The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again.

    (We also tried using my husband's account to authorise - he is also an organiser in our family - with same results)

    Pulling my hair out here!!

    :)
     
    AmeliaJK68, Apr 13, 2020
    #1
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trying to set up xbox live account for child

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