trying to set up xbox live account for child

Discus and support trying to set up xbox live account for child in XBoX Accessibility to solve the problem; Anyone able to advise how to actually authorise my child to sign up for an Xbox Live account? They have a Microsoft account, have gone to the... Discussion in 'XBoX Accessibility' started by AmeliaJK68, Apr 13, 2020.

  1. AmeliaJK68
    AmeliaJK68 Guest

    trying to set up xbox live account for child


    Anyone able to advise how to actually authorise my child to sign up for an Xbox Live account?

    They have a Microsoft account, have gone to the ChildAccountCreation page, put in my email.

    I have tried using my password and the Authenticator app and keep getting one of the two messages:

    https://www.microsoft.com/library/errorpages/smarterror.aspx?correlationId=xp8NE2LLH0uGSg/F.0.5.0

    We are sorry, the page you requested cannot be found.

    The URL may be misspelled or the page you're looking for is no longer available.

    or

    Microsoft

    Sign in

    Something went wrong and we can't sign you in right now. Please try again later.

    The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again.

    (We also tried using my husband's account to authorise - he is also an organiser in our family - with same results)

    Pulling my hair out here!!

    :)
     
    AmeliaJK68, Apr 13, 2020
    #1
  2. SpiralOut46and2 Win User

    trying to set up xbox live account for child

    It seems like it might be an issue on Xbox's end and it's wrongly giving you these error messages. If you can't get around it, then yes, try to contact Support and they should be able to help you. Good luck! :)
  3. CulenBohanon Win User

    trying to set up xbox live account for child

    Try contacting xbox support, here is a link.

    https://beta.support.xbox.com/
  4. Oexxe Win User

    Transfer game to child account

    If you bought the game on the same Xbox as the Child account all you have to do is install it onto the Xbox and it will show up on the the child account

    If not make sure your Xbox is set up as your Home Xbox, this will allow you to also share your Xbox live with the account

    As the guy said below, on another account you will have to add your account then set that account as the home xbox on your childs xbox
  5. xbox360italy Win User

    setting up an xbox live child account

    Hello,

    You can check the region of the accounts here: account.live.com/EditProf.aspx

    But keep in mind that any gamertag gets linked to that country on creation, so changing the country afterwards of the account will not change the country on the gamertag.
  6. MutableTomcat02 Win User

    Converting offline account to Live account

    Same issues. Couldn't migrate the offline account to a LIVE account for a child on the xbox. Had to set the account up online which generated a GamerTag. When I then went to the offline child account on the xbox it asked for the adult login to verify
    - did that - then it said the email address for the child account was already associated with an Xbox Live account. The only thing I could do is create a new profile on the Xbox. It's ridiculous there is no way to associate the new Live Account/Gamer Tag
    to the exisiting offline account for a child account.
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trying to set up xbox live account for child

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