TV App will not load AT ALL

Discus and support TV App will not load AT ALL in XBoX Games and Apps to solve the problem; I haven't had any trouble with Live TV until now. It gets suck on the full black screen with the circle loading thingy. I've let it sit here for at... Discussion in 'XBoX Games and Apps' started by Autumn Sea, Mar 18, 2014.

  1. Autumn Sea
    Autumn Sea Guest

    TV App will not load AT ALL


    I haven't had any trouble with Live TV until now. It gets suck on the full black screen with the circle loading thingy. I've let it sit here for at least an hour while playing other things.

    I've tried power cycling my cable box, power cycling my Xbox, and messed with multiple settings. as soon as the TV app starts, it starts this loading process, and nothing happens. It just sits here. I don't really know what else to do.

    I can't even get to the OneGuide settings because they have to open in the app.

    :)
     
    Autumn Sea, Mar 18, 2014
    #1
  2. Radioslave
    Radioslave Guest
    Update makes TV app 480p on start up

    After further review, I have NO DOUBT that there is nothing wrong with my TV, satellite box, HDMI cables or settings. The problem is definitely the updated XBox One TV app.

    How do I know? I noticed that the XBox One TV app never launches in 480p whenever another app besides the TV app is in the main window at start-up. In other words, if the YouTube app was the last app used before the XBox was shut down, the XBox will boot
    up with the YouTube app in the main window (not the TV app). In that case, the XBox doesn't need to hurry up and put a live TV picture in the main window at start-up. What I've noticed is that the TV app launches just fine (in 720p) whenever it is not pre-loaded
    in the main window and it is selected from one of the smaller windows underneath the main window. That tells me the XBox One isn't giving itself enough time to load the TV app properly at start-up when it's in the main window. Clearly, the system update
    was designed to make the TV app load faster than before, but I'm afraid the extra speed causes a flawed picture that is displayed in 480p.

    When given enough time to load after start-up, the TV app works fine. That also explains why cutting off the satellite box and cutting it back on again upgrades the corrupted 480p picture to 720p instantly. It's just giving the XBox more time to load the
    TV app, and then re-sending the signal from the satellite box after it does.

    In conclusion, The TV app needs to be updated again to fix this problem.
     
    Radioslave, Mar 18, 2014
    #2
  3. sunnysean74
    sunnysean74 Guest
    Machinima Application Issues

    App loads slowly if it does at all. Freezes and becomes unresponsive at times videos stop playing and will not resume. This is the only app that does this. No help avable online so I'll just delete the flawed app.
     
    sunnysean74, Mar 18, 2014
    #3
  4. Radioslave Win User

    Update makes TV app 480p on start up

    After further review, I have NO DOUBT that there is nothing wrong with my TV, satellite box, HDMI cables or settings. The problem is definitely the updated XBox One TV app.

    How do I know? I noticed that the XBox One TV app never launches in 480p whenever another app besides the TV app is in the main window at start-up. In other words, if the YouTube app was the last app used before the XBox was shut down, the XBox will boot
    up with the YouTube app in the main window (not the TV app). In that case, the XBox doesn't need to hurry up and put a live TV picture in the main window at start-up. What I've noticed is that the TV app launches just fine (in 720p) whenever it is not pre-loaded
    in the main window and it is selected from one of the smaller windows underneath the main window. That tells me the XBox One isn't giving itself enough time to load the TV app properly at start-up when it's in the main window. Clearly, the system update
    was designed to make the TV app load faster than before, but I'm afraid the extra speed causes a flawed picture that is displayed in 480p.

    When given enough time to load after start-up, the TV app works fine. That also explains why cutting off the satellite box and cutting it back on again upgrades the corrupted 480p picture to 720p instantly. It's just giving the XBox more time to load the
    TV app, and then re-sending the signal from the satellite box after it does.

    In conclusion, The TV app needs to be updated again to fix this problem.
  5. CAMARO Xlll Win User

    send an app back to snap mode?

    Once in full screen in TV, I think you can say "Xbox, Snap TV" and then it loads your last app with TV on the side. No?
  6. Burst Axe Win User

    Can anyone summarize the good and the bad of X1 E3?

    @Collapse But $ony showing games and more games at their console reveal that aren't all exclusives was surely to their benefit lol. Should've did some more TV, TV, TV, TV, TV, PS Eye, APPS, TV, TV, TV, PS, TV, APPS, VITA, TV, TV.

    -

    $ony blew their load way too early and that's why they have to fall back on taking shots at M$. I was so stoked for their conference due to the amount of smack they were talking prior to it. If M$ didn't have the 24hr check-in $ony would be dead in the water.
  7. XBF Steven R Win User

    Films & tv app not loading..

    Hi TheAlienHead,



    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
    For those reading this thread, if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance. When the new thread is created please copy and paste the URL to this thread showing that
    the troubleshooting steps listed above didn't fix the issue.



    Thank you and have a great day
  8. JoeGuwapp Win User

    Films & tv app not loading..

    If the troubleshoot options didn’t help you, you can try and contact Xbox by calling them or online chat .
Thema:

TV App will not load AT ALL

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