Two devices in the house live subscription cancelled when brought a second device

Discus and support Two devices in the house live subscription cancelled when brought a second device in XBoX on Consoles to solve the problem; Have brought another Xbox one for my home signed up to live gold for this second device as well and now the first Xbox has been cancelled as the only... Discussion in 'XBoX on Consoles' started by SunbakedTuba892, Mar 24, 2020.

  1. Two devices in the house live subscription cancelled when brought a second device


    Have brought another Xbox one for my home signed up to live gold for this second device as well and now the first Xbox has been cancelled as the only adult in the house they are both registered to me and on family sharing I can see both my devices and two
    other devices at another family home that they play on.

    I have tried virtual assistant and can’t get anywhere. Do I need to set up another adult on one or is it possible to have 2 devices running the same products as I thought I was simply paying twice, under my details thanks

    :)
     
    SunbakedTuba892, Mar 24, 2020
    #1
  2. xxxTIMBURYxxx Win User

    Two devices in the house live subscription cancelled when brought a second device

    When you change home consoles, all device licenses for digital content will move to your new home Xbox. These device licenses will no longer be available on your previous home Xbox. In other words, when you switch your home Xbox, access to your content
    comes with you to your new home Xbox, and anyone signed in can enjoy it. Your previous home Xbox will still give your friends and family access to your stuff when you’re signed in to it.

    More information on designating and using the Home Xbox feature can be found here: https://beta.support.xbox.com/help/hardware-network/console/my-home-xbox
  3. GuillermoStentler Win User

    Netgear Netgear WNR1000: Double NAT

    Have you tried checking if your network has a second access point device that is in NAT mode? Because normally when a double NAT is detected its because two devices on the network are in NAT mode and the second device should be put
    in Bridge mode instead.
  4. IceStorm III Win User

    Data transfer process double check

    There are two ways to transfer data.



    The first is the transfer dialogs. That will delete the data.



    The second way is to cancel the transfer windows, then go back into System Settings, Memory. From there you can manually Copy content from the Transfer Cable device to another storage device. Move is only required for Gamer Profiles and any save data that
    won't Copy.
  5. kc5wmm Win User

    Controller lost connection to XBOX One sometimes

    The controllers work just fine with the USB attached. Once you detach the controllers, it will only stay connected when within a 2 foot diameter of the Xbox & Kinect. I attempted moving both devices to different places around the room, turned off all Wifi
    devices, router, and unplugged every electrical device to see if interference was at play... no change. I then setup the Xbox in two other rooms of my house to see if it was specific to my living room... no change.
  6. kc5wmm Win User

    Controller lost connection to XBOX One sometimes

    Yes, I spent to two days with Microsoft support and eventually had to tell them that it was the console and not the controller. In an attempt to resolve the problem I turned off all wifi and Bluetooth devices in the house, along with all other electronic
    devices in the house. Finally I moved the xbox to two seperate rooms with different TVs and none of this improved the problem.
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Two devices in the house live subscription cancelled when brought a second device

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