Two Point Hospital issues

Discus and support Two Point Hospital issues in XBoX Games and Apps to solve the problem; So I bought the game digitally because I played it on PC and was psyched it was coming to console. Once the download was complete, I opened up the game... Discussion in 'XBoX Games and Apps' started by lilashh, Mar 2, 2020.

  1. lilashh
    lilashh Guest

    Two Point Hospital issues


    So I bought the game digitally because I played it on PC and was psyched it was coming to console. Once the download was complete, I opened up the game and it's stuck on the loading screen. After it says "press A to continue" then I get the loading screen
    and it just stops there. It was "loading" for 20 minutes!! I looked around and seems like other people are having this problem as well. How do I fix this?!

    Is anyone else having issues with this as well on here??

    :)
     
    lilashh, Mar 2, 2020
    #1
  2. Pogbom Win User

    Two Point Hospital issues

    Just a heads up that this is a problem with the Microsoft Store/Xbox app, not just Two Point Hospital on its own. The same issue happens for me on the following games:

    • Yakuza 0
    • Two Point Hospital
    • Totally Accurate Battle Simulator
    • State of Decay 2
    • Outerworlds
    • Astroneer
    • Hellblade: Senua's Sacrifice
    • Blair Witch

    The funny thing is, half those games worked previously and in the last month or two they've just stopped connecting. Same as you, I can load into the game, press a key to continue, then it loads infinitely.I've submitted a ticket to Microsoft and I'm still
    waiting for a response. Here's a list of things I tried as well which didn't help either unfortunately:

    • Reinstalled all the games themselves
    • Reinstalled the Xbox app
    • Forced uninstall/reinstall of Windows Store using Powershell
    • Restarted all Xbox-related services in Services.msc
    • Moved the installation folders to all my drives
    • Uninstalled Bitdefender and Malwarebytes
    • Added file path exceptions to Bitdefender/Malwarebytes/Windows Defender for all the games
    • Ensured date/time and timezones were all accurate and set automatically

    I also noticed some error messages in the Xbox Live Settings, namely the NAT Type said 'Teredo is unable to qualify' and Server Connectivity said 'None', but I have since fixed these messages and the issue still persists.

    Searching online shows a large number of people with the same issue, so sadly it's just a Xbox PC/game pass issue that Microsoft needs to resolve (and frankly refund our money for the pass until they do).
  3. KillaRh1no Win User

    Two Point Hospital issues

    I havent and I hope I dont as I love this game
  4. kev edin Win User

    Two Point Hospital issues

    So far for me I have no problems 🤔👍
  5. XBF Steven R Win User

    Two Point Hospital issues

    Hey there lilashh,

    Thanks for reaching out to the Forums for advice on how to hopefully attend to this problem with this game. I can totally understand how this could be pretty discouraging. I suggest trying the steps outlined in our support page entitled Troubleshoot
    gameplay issues on Windows 10
    .

    When you get the chance, give those steps a shot and let us know if that helped.

    Thanks for reading!
  6. lilashh Win User

    Two Point Hospital issues

    At first i had it installed on my external. When i saw whay was happening, i uninstalled it and reinstalled it straight to internal. Still happening. I sent a support ticket to them and they said they are aware of whats happening because its happening
    to other people and theyre making an update in the next few days to address it.
Thema:

Two Point Hospital issues

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