Two purchases are not giving me rebate back

Discus and support Two purchases are not giving me rebate back in XBoX Rewards to solve the problem; Bought Hellblade Senua's Sacrifice on April 11th and on May 2nd bought 3 months of GamePass for a friend. None of those purchases is giving me % back.... Discussion in 'XBoX Rewards' started by Sir Tyrant V, May 8, 2018.

  1. Sir Tyrant V
    Sir Tyrant V Guest

    Two purchases are not giving me rebate back


    Bought Hellblade Senua's Sacrifice on April 11th and on May 2nd bought 3 months of GamePass for a friend. None of those purchases is giving me % back. Help me please.

    :)
     
    Sir Tyrant V, May 8, 2018
    #1
  2. rizoyt
    rizoyt Guest
    No pending rewards credits for purchases since August

    I've been making games purchases since September that haven't awarded me any rebate credits; right around the time the rewards program was changed.

    I've bought D4, Sunset Overdrive, Titanfall, and none of these purchases are giving me the appropriate 2% rebate that I'm eligible for. Yet, they've counted towards boosting my VIP status nearly to the second tier for 4% rebate, so I know it should be registering.

    Any help towards a resolution would be helpful.
     
    rizoyt, May 8, 2018
    #2
  3. Smwutches
    Smwutches Guest
    Information on Xbox Live rewards

    5,000 credits is actually equal to £3

    VIP rebates are calculated at the end of the month, not after each purchase, and given by the 15th of the next month. So you would see your % back on all eligible February purchases pending by mid-March. Keep in mind that if you preordered Halo it will
    not count towards your rebate.
     
    Smwutches, May 8, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Two purchases are not giving me rebate back

    VIP rebates are calculated after the end of the month and given by the 15th of the next month, so you should see credits for April purchases over the next few days. If not, you'll need to post in the support section of this forum in order for support to
    check into it.

    Subscriptions do not count towards VIP so the game pass purchase would not be eligible.
     
    Smwutches, May 8, 2018
    #4
  5. Sir Tyrant V
    Sir Tyrant V Guest
    Thanks! Will keep an eye out
     
    Sir Tyrant V, Nov 3, 2018
    #5
  6. Sir Tyrant V Win User

    Two purchases are not giving me rebate back

    Thanks! Will keep an eye out
  7. Smwutches Win User

    Two purchases are not giving me rebate back

    VIP rebates are calculated after the end of the month and given by the 15th of the next month, so you should see credits for April purchases over the next few days. If not, you'll need to post in the support section of this forum in order for support to
    check into it.

    Subscriptions do not count towards VIP so the game pass purchase would not be eligible.
  8. ThisGameIsSucky Win User

    Microsoft Rewards anomaly

    It is definetley from a purchase rebate or some other rebate. You get a few back on every dollar spent. The lowest denominator for your searches is in fact 5 points, and the lowest any activity can give you is also 5 points.
  9. Son ALA Win User

    marketplace rebate/adding mircosoft points

    If you're already part of XBL Rewards, every single purchase purchase will give you your 1% or 2% back.

    The rebate even counts on sales too. I game is 50% off, you pay 400 points and still get 2% back.
  10. Smwutches Win User

    My vip discount not applying

    The VIP % is a rebate, not a discount. So you'll pay full price in the store, then the program calculates your purchases after the end of the month and gives you a percentage back depending on how much you spent on eligible purchases that month.
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Two purchases are not giving me rebate back

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