Ultimate bill on credit card.

Discus and support Ultimate bill on credit card. in XBoX on Consoles to solve the problem; Help. I have a continuous bill which is Microsoft Ultimate on my debit account this month. I understand its from a xbox live account,and i need to... Discussion in 'XBoX on Consoles' started by Claudiaalbert1, Nov 22, 2020.

  1. Ultimate bill on credit card.


    Help.

    I have a continuous bill which is Microsoft Ultimate on my debit account this month. I understand its from a xbox live account,and i need to delete my auto renew . My children haven't had a xbox for 18 months . However neither my email,my wifes email or
    my daughter email hasnt any sign of this subscription coming through,so i cant delete it.....how can i solve this issue? To be frank its driving me mad!

    Any help or advice would be greatfully received.

    :)
     
    Claudiaalbert1, Nov 22, 2020
    #1
  2. Megavolt480 Win User

    Need professional help ?

    FTW 1997, Since you are attempting to use your friend's credit card, your address must match the address of the credit card. That is why you are getting rejected. Microsoft uses the billing address of the credit card and your address in order to prevent
    fraud.
    support.xbox.com/.../xbox-live-credit-card-authorization-failure
    . Try updating your address to match the billing address of the credit card.
  3. k1Helix z Win User

    Can't activate Ultimate Game Pass

    Nope, you need:

    Never had Game pass ultimate before

    Have a valid credit/debit card in place in your billing information

    Don't have auto renewal activated on other subscriptions as Gold and Regular Game Pass
  4. Intrepid_Soul Win User

    Xbox Won't accept my prepaid card

    Greetings, the issue is the credit card authorization is trying to verify the billing address. You should contact your credit card company and ask them for the billing address for the card, they will have this information. Enter that information as the
    billing address in your Xbox. It should go through then.
  5. Klokkwork Win User

    My old credit card got charged by mistake

    If the new credit card links to the same financial account as the old credit card, no worries. They honored it, all is well. You may want to call up Xbox Customer Support and talk to their billing department to move your subscription to the new credit
    card so you can get the old one out of the account, though, just to make sure. There's also the chance it hasn't billed yet, and if billing the old credit card WOULD cause a problem, then they can move the pending charge over to the new credit card before
    it's processed to your card company.
  6. {Parity} Win User

    Changing my billing address

    Have you change the billing address on your credit card with the credit card company? If not give that a try and see if it helps.
Thema:

Ultimate bill on credit card.

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