Ultimate pass.

Discus and support Ultimate pass. in XBoX Sales and Promo to solve the problem; I just purchased game pass ultimate I had gold until march 22nd of 2020 but when I bought the ultimate pass knowing full well it would increase my... Discussion in 'XBoX Sales and Promo' started by ryan587, Jun 11, 2019 at 9:32 AM.

  1. ryan587
    ryan587 Guest

    Ultimate pass.


    I just purchased game pass ultimate I had gold until march 22nd of 2020 but when I bought the ultimate pass knowing full well it would increase my gamepass to the same timeframe but it only went up to January of the same year so I lost 2 and change of
    my live if it's at all possible could I have it till my previous end date thanks.

    :)
     
  2. brandontyler Win User

    "This code is not currently supported for conversion to your Xbox Game Pass Ultimate subscription"

    Found some more fine print: "Xbox Game Pass Ultimate:

    Use your active Xbox Game Pass Ultimate membership to play games on Xbox One and Windows 10 PC. Xbox Game Pass Ultimate includes Xbox Game Pass for Console, Xbox Game Pass for PC, Xbox Live Gold and additional benefits. Note: Purchase of Xbox Game Pass Ultimate
    automatically upgrades your existing Xbox Live Gold or Xbox Game Pass membership(s) to Xbox Game Pass Ultimate at a conversion ratio each based on days remaining. Learn how this works at www.xbox.com/gamepass. Future code redemptions are also subject to a
    conversion ratio. Conversion ratio subject to change. All conversions to Xbox Game Pass Ultimate are final: Once converted, you cannot re-convert your Xbox Game Pass Ultimate membership back to a previous membership. Maximum 36 months of redeemed Xbox Game
    Pass Ultimate per account at a time, including any converted time from Xbox Live Gold and/or Xbox Game Pass (for PC or console). "
  3. Njal the Blue Win User

    XBOX LIVE 12Month GOLD Code got changed to GamePass

    Have you signed up for Game Pass Ultimate? as they convert your balance/codes entered into the amount of months of Game Pass Ultimate.
  4. Smwutches Win User

    Game Pass Ultimate Cancelled My Xbox Live Subscription

    No. As stated before you upgrade, once you're current subscription is converted, there is no way to go back.

    Xbox Game Pass Ultimate:

    Use your active Xbox Game Pass Ultimate membership to play games on Xbox One and Windows 10 PC. Xbox Game Pass Ultimate includes Xbox Game Pass for Console, Xbox Game Pass for PC, Xbox Live Gold and additional benefits. Note: Purchase of Xbox Game Pass Ultimate
    automatically upgrades your existing Xbox Live Gold or Xbox Game Pass membership(s) to Xbox Game Pass Ultimate at a conversion ratio each based on days remaining. Learn how this works at www.xbox.com/gamepass. Future code redemptions are also subject to a
    conversion ratio. Conversion ratio subject to change. All conversions to Xbox Game Pass Ultimate are final: Once converted, you cannot re-convert your Xbox Game Pass Ultimate membership back to a previous membership. Maximum 36 months of redeemed Xbox Game
    Pass Ultimate per account at a time, including any converted time from Xbox Live Gold and/or Xbox Game Pass (for PC or console).
  5. XBF Erick C Win User

    Trying to understand

    Hey there RyanLong4,

    As the Ambassadors have previously mentioned, If you are currently paying for these subscriptions on a monthly basis then you would want to complete the purchase for the Game Pass ultimate subscription so that it converts your outstanding time on the Live
    and Game pass subscriptions and adds it to your Xbox Game Pass Ultimate subscription time.

    "I already have Xbox Game Pass and Xbox Live Gold. How do I switch to Xbox Game Pass Ultimate?

    On Xbox One, get Xbox Game Pass Ultimate in Store > Memberships. Online, go to
    Xbox Game Pass. Your purchase of Game Pass Ultimate will automatically convert any outstanding time on your subscriptions to Xbox Game Pass and Xbox Live Gold into time for Xbox Game Pass
    Ultimate at a pre-set conversion ratio"


    You can find more information by taking a look at the following:

    Xbox Game Pass Ultimate FAQ

    I hope this helps.
  6. XBF Erick C Win User

    Game Pass Ultimate

    Hey there JoshP3,

    Thank you for reaching out to us on the forums, although we have had similar questions in regards to the new Xbox Game Pass Ultimate subscription we are always happy to help as this is new territory for all of us.

    " 'What happens to my prepaid months of Xbox Live Gold and/or Xbox Game Pass when I sign up for Xbox Game Pass Ultimate'

    When you subscribe to Xbox Game Pass Ultimate, we'll apply any prepaid time you have on Xbox Live Gold and/or Xbox Game Pass toward the Xbox Game Pass Ultimate plan, up to a maximum of 36 months. Prepaid time conversion rates are subject to change."

    You can find more information for the new Xbox Game Pass Ultimate subscription by clicking on the link below.

    Xbox Game Pass Ultimate FAQ

    I hope this helps.
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Ultimate pass.

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