Unable to activate Dolby Atmos for Home Theater when Turtle Beach Elite 800x headphones are ...

Discus and support Unable to activate Dolby Atmos for Home Theater when Turtle Beach Elite 800x headphones are ... in XBoX on Consoles to solve the problem; Hi, I'm experiencing this issue: I've my Xbox One X connected via HDMI to my Denon X1400H receiver and my Turtle Beach Elite 800x headset connected via... Discussion in 'XBoX on Consoles' started by mitico303, Feb 7, 2018.

  1. mitico303
    mitico303 Guest

    Unable to activate Dolby Atmos for Home Theater when Turtle Beach Elite 800x headphones are ...


    Hi, I'm experiencing this issue: I've my Xbox One X connected via HDMI to my Denon X1400H receiver and my Turtle Beach Elite 800x headset connected via USB to the console and via optical cable to the TV (in order to get all the sound coming from the TV to
    my headphones). But when I try to select the bitstream format "Dolby Atmos for Home Theater" in the settings menu an error message is returned, it say that this format is only available whit HDMI connections and that I should try to disconnect the headphones
    from the optical out in order to use it. But the optical out is turned off and no optical cables are connected to the console! Actually, when I disconnect the USB cable that connects the console to the headphones base I'm able to select that bitstream format.
    After that, if I reconnect the USB cable all works fine, until the next reboot of the console.

    So, why I can't use my Turtle Beach if I want to use that bitstream format??

    PS: HDMI audio is obviously set on "bitstream out".

    :)
     
    mitico303, Feb 7, 2018
    #1
  2. TheRevenite
    TheRevenite Guest
    Xbox One S Audio Stuck on Headset Profile

    Unfortunately, that did not work. After several power resets, hard reboots and nearly a complete factory restore, I found this to work. For some a power reset is sufficient. It may also have something to do with the Dolby Atmos Headphone setting as
    it originally would not allow any default headphone format. I have the Turtle Beach 800X Elite which sounds great with the Dolby Atmos but with no HDMI audio selection, no theater sound - just plain compressed stereo.
     
    TheRevenite, Feb 7, 2018
    #2
  3. BIG PE5H
    BIG PE5H Guest
    Forza 6 = Pants...........

    If you purchase the new Turtle Beach Elite 800x you can Bluetooth your music to the headset and still hear your party and game audio! link here -

    www.turtlebeach.com/.../709
     
    BIG PE5H, Feb 7, 2018
    #3
  4. Unable to activate Dolby Atmos for Home Theater when Turtle Beach Elite 800x headphones are ...

    Heya!

    If you try plugging the Optical into the console and not the TV and then go HDMI to the TV from the console do you see a change?

    Also, do you have a subscription for
    Dolby Atmos headsets
    ?

    You might also try the troubleshooting steps that Dolby provides to ensure everything is set up properly.

    Post back and let us know how those tests go and what you discover!
     
    Mister Getafix, Mar 7, 2018
    #4
  5. TheRevenite Win User

    Xbox One S Audio Stuck on Headset Profile

    Unfortunately, that did not work. After several power resets, hard reboots and nearly a complete factory restore, I found this to work. For some a power reset is sufficient. It may also have something to do with the Dolby Atmos Headphone setting as
    it originally would not allow any default headphone format. I have the Turtle Beach 800X Elite which sounds great with the Dolby Atmos but with no HDMI audio selection, no theater sound - just plain compressed stereo.
  6. Mister Getafix Win User

    Unable to activate Dolby Atmos for Home Theater when Turtle Beach Elite 800x headphones are plugged

    Heya!

    If you try plugging the Optical into the console and not the TV and then go HDMI to the TV from the console do you see a change?

    Also, do you have a subscription for
    Dolby Atmos headsets
    ?

    You might also try the troubleshooting steps that Dolby provides to ensure everything is set up properly.

    Post back and let us know how those tests go and what you discover!
  7. Echo4Ent Win User

    Surround Sound Headset

    I like the Turtle Beach Stealth 700. It uses Windows Sonic for surround sound, and is Dolby Atmos compatible.

    The Stealth 800X is 7.1 surround, and can be found on sale for around $180

    Most of the rest of the Xbox Surround Sound Headsets run above the $200 mark.
  8. BIG PE5H Win User

    Forza 6 = Pants...........

    If you purchase the new Turtle Beach Elite 800x you can Bluetooth your music to the headset and still hear your party and game audio! link here -

    www.turtlebeach.com/.../709
  9. SGT SADLER Win User

    Chat mixer dissapeared

    is it in settings now cause mine did that also and i found it in settings when i synced my Turtle beach elite 800x for 100% wireless or maybe cause i also have settings on a phone app for turtle beach.
Thema:

Unable to activate Dolby Atmos for Home Theater when Turtle Beach Elite 800x headphones are ...

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