Unable to activate Dolby Atmos or DTS:X

Discus and support Unable to activate Dolby Atmos or DTS:X in XBoX Accessibility to solve the problem; I have a NAD T758 V3 receiver and the XBox-1X will not allow me to enable Dolby Atmos or DTS:X. I get an error message that "Your audio receiver must... Discussion in 'XBoX Accessibility' started by UPgrydd, Feb 23, 2021 at 2:32 AM.

  1. UPgrydd
    UPgrydd Guest

    Unable to activate Dolby Atmos or DTS:X


    I have a NAD T758 V3 receiver and the XBox-1X will not allow me to enable Dolby Atmos or DTS:X.

    I get an error message that "Your audio receiver must support Dolby Atmos for home theater to use this setting". Even when I use the Dolby Access app it gives me the same error. The receiver is definitely Dolby Atmos capable and is working fine with other devices. There are no pending S/W upgrades for the XBox or NAD receiver. Was hoping to use this as my physical media player downstairs but I can't seem to get it to work with my home theater receiver. Am I missing something?

    Any help is greatly appreciated!

    Settings are:
    XBOX HDMI Audio - Bit Stream Out
    XBOX Optical Audio Off
    NAD receiver is set for HDMI audio input

    :)
     
  2. Morrriden Win User

    Blu Ray Bitstream Passthrough faulty

    I have bitstream out turned on on my setup and I all can get is plain DTS or plain Dolby digital. No True DD or master DTS or Dolby Atmos. Is the Dolby atmos supposed to be working for everyone now?
  3. LEE DIO Win User

    To Microsoft on ideas for Xbox: Project Scorpio:)

    i think you guys must add on xbox scorpio , 4k hdr bluray player, dolby atmos, dts x, sound
  4. bolshoishalopai Win User

    Xbox One X Dolby Atmos not working

    My Xbox One X is connected to my receiver. When I try to setup Atmos in the audio settings Xbox One X says that my receiver, Denon AVR-4300H, does not have Atmos capability. I am only allowed to choose DTS for the bitstream sound output. Atmos works fine
    with my Samsung 4K player so I know it is an Xbox One X issue.

    The Dolby App does not give any error until I try to view the demo videos where it flashes, "you are not viewing this video on Dolby Atmos." It plays the demo video on DTS instead.
    ***UPDATE***

    I finally got Dolby Atmos to work!!! Under "Settings, Display & Sound, Volume, Setup TV & AV Control, Audio" I had to change the default "Stereo" setting to "Surround Sound." The Xbox One X had to reboot to accept/change the setting. Once it rebooted Dolby
    Atmos was working. It is interesting that the main control will be under the volume settings instead of audio output. You would think the system will be smart enough to activate surround sound when you are choosing Dolby Atmos to bitstream.

    Hopefully this "difficult to find" change of setting will work for others who are having Dolby Atmos issues.
  5. bolshoishalopai Win User

    Xbox One X Dolby Atmos not working

    My Xbox One X is connected to my receiver. When I try to setup Atmos in the audio settings Xbox One X says that my receiver, Denon AVR-4300H, does not have Atmos capability. I am only allowed to choose DTS for the bitstream sound output. Atmos works fine
    with my Samsung 4K player so I know it is an Xbox One X issue.

    The Dolby App does not give any error until I try to view the demo videos where it flashes, "you are not viewing this video on Dolby Atmos." It plays the demo video on DTS instead.
  6. HuskySuperdad Win User

    no dolby atmos sound,

    nope, didn't work.

    Dolby digital and DTS both work but not Atmos.
Thema:

Unable to activate Dolby Atmos or DTS:X

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