Unable to activate xbox gift card

Discus and support Unable to activate xbox gift card in XBoX Accessibility to solve the problem; Hello there, I bought a digital xbox gift card in an online store yesterday. But when I try to activate code, there is always same mistake: Contact... Discussion in 'XBoX Accessibility' started by Николай Санченков, Jun 15, 2019.

  1. Unable to activate xbox gift card


    Hello there, I bought a digital xbox gift card in an online store yesterday. But when I try to activate code, there is always same mistake:

    Contact Microsoft Support
    Could not process your payment.
    0MC8R0ET50 + E1law.3.6.8

    2019/06/13 - 08:57:31 UTC

    (code of the error and time are different every time, of course)

    So, what's the problem? What should I do?

    :)
     
    Николай Санченков, Jun 15, 2019
    #1
  2. WPAK Win User

    Unable to activate xbox gift card

    Hi there,

    for an issue like this it's best to try and reach out the Xbox Support via Phone or Chat, they should be able to look into billing/payment related issues better.

    You can contact them via Phone or Chat at
    http://support.xbox.com/contact-us


    Be sure to have the correct region show in the bottom left corner when reaching out via Phone, to be sure you see the correct steps and details.
  3. charlottegrace1 Win User

    Xbox Ultimate game pass redeem merchant

    I am unable to redeem the gift card because I keep being prompt to
    "This code is not yet active. Contact the merchant to activate this code"
    What does this mean?????
    My games pass needs to be actived
  4. XBF Leo G Win User

    cartao presente do xbox -[Translation - xbox gift card]

    Hello HinataDragon,

    Thanks for keeping us updated. If the Xbox Gift Card is not activated, you will need to take it back to the retailer in order to get it activated. An Xbox Gift Card is activated when it is scanned out of the retailer's system. Some retailers require
    the card to be scanned in a specific manner, and that might be what's affecting the Xbox Gift Card. We have a support article that explains more about

    this specific scenario
    . We hops this information helps HinataDragon!
  5. XBF Leo G Win User

    xbox gift card

    Hello shaunmccluskey,

    Thank you for posting on the Xbox forums. We understand that you are unable to redeem an Xbox gift card due to the code not being activated. We have a support article that explains more about

    gift card and code issues
    . This error message typically indicates that the item was not scanned out of the retailer's system correctly. The support article has a section that allows you to request a new code. We hope this information helps
    shaunmccluskey!
  6. XBF Brad A Win User

    Gift card

    Hello Nick,

    Thanks for coming to the forums. If you are wanting to get a gift card refunded you will have to go back to the point of purchase. These are hard to get refunded as they are unable to de-activate them. Once they scan it its activated for use. If they are
    unable to refund you will most likely have to use it for yourself.

    Thanks,

    Brad
Thema:

Unable to activate xbox gift card

Loading...
  1. Unable to activate xbox gift card - Similar Threads - Unable activate gift

  2. Argos - unable to activate XBox Live Gold 12-month subscription cards

    in XBoX Sales and Promo
    Argos - unable to activate XBox Live Gold 12-month subscription cards: Argos is a major retailer in the UK In 2 stores I have been unable to purchase an Xbox Live 12 month subscription card because they "cannot activate them". The stores in question are in Central...
  3. Impossible d'activer Teredo [Translation - Unable to activate Teredo]

    in XBoX on Windows
    Impossible d'activer Teredo [Translation - Unable to activate Teredo]: Bonjour, J'ai actuellement des problèmes pour me connecter aux serveurs de Forza Horizon 4 sur Windows 10. En cherchant d'ou venait le problème dans les paramètres Xbox, j'ai vu que le type de...
  4. Unable to Access Xbox Ambassador Activities

    in XBoX Accessibility
    Unable to Access Xbox Ambassador Activities: Hello, I have been an Xbox Ambassador since April 6, 2018 and I can't access the activity links in order to level up my account. I have contacted Xbox Support and they told me to make a post on...
  5. xbox home console doesn't activate. "Unable to save your changes, try again later"

    in XBoX Games and Apps
    xbox home console doesn't activate. "Unable to save your changes, try again later": When I try to make my xbox a home xbox for an account, a message pops up saying "unable to save your changes, try a bit later". i have 3 of 5 times left and i know it cant be an issue, i did all...
  6. I've got a 1440p monitor with freesync 2.0. I am unable to activate variable refresh rate ...

    in XBoX on Consoles
    I've got a 1440p monitor with freesync 2.0. I am unable to activate variable refresh rate ...: Hi , as what i stated above, i am unable to activste free sync on my xbox one x console. I am using a prism+ 1440p 100hz freesync 2 monitor. A game specialist from Xbox then told me that i need...
  7. Unable to activate the Promotion

    in XBoX Sales and Promo
    Unable to activate the Promotion: I logged in my XBox360 and I see, nice and big, the advertisement of "Exclusive Offer for You - Try 1 Month xbox live Gold for free". Now, of course I wouldn't ignore such chance and go for...
  8. Games with gold unable to be played without active subscription

    in XBoX Games and Apps
    Games with gold unable to be played without active subscription: I've been directed here from Xbox support. I am unable to use games purchased from games with gold without an active gold subscription. I was told i'm meant to raise this issue to an ambassador...
  9. Unable to join some ingame activity

    in XBoX Games and Apps
    Unable to join some ingame activity: Dear Bungie, after last update some ingame activities like prestige nightfall and prestige raid are now unavailable. no information about it was posted during update, and at this time i can't...
  10. Unable to activate Dolby Atmos for Home Theater when Turtle Beach Elite 800x headphones are ...

    in XBoX on Consoles
    Unable to activate Dolby Atmos for Home Theater when Turtle Beach Elite 800x headphones are ...: Hi, I'm experiencing this issue: I've my Xbox One X connected via HDMI to my Denon X1400H receiver and my Turtle Beach Elite 800x headset connected via USB to the console and via optical cable to...