Unable to activate xbox gift card

Discus and support Unable to activate xbox gift card in XBoX Accessibility to solve the problem; Hello there, I bought a digital xbox gift card in an online store yesterday. But when I try to activate code, there is always same mistake: Contact... Discussion in 'XBoX Accessibility' started by Николай Санченков, Jun 15, 2019.

  1. Unable to activate xbox gift card


    Hello there, I bought a digital xbox gift card in an online store yesterday. But when I try to activate code, there is always same mistake:

    Contact Microsoft Support
    Could not process your payment.
    0MC8R0ET50 + E1law.3.6.8

    2019/06/13 - 08:57:31 UTC

    (code of the error and time are different every time, of course)

    So, what's the problem? What should I do?

    :)
     
    Николай Санченков, Jun 15, 2019
    #1
  2. WPAK Win User

    Unable to activate xbox gift card

    Hi there,

    for an issue like this it's best to try and reach out the Xbox Support via Phone or Chat, they should be able to look into billing/payment related issues better.

    You can contact them via Phone or Chat at
    http://support.xbox.com/contact-us


    Be sure to have the correct region show in the bottom left corner when reaching out via Phone, to be sure you see the correct steps and details.
  3. XBF Brad A Win User

    Gift card

    Hello Nick,

    Thanks for coming to the forums. If you are wanting to get a gift card refunded you will have to go back to the point of purchase. These are hard to get refunded as they are unable to de-activate them. Once they scan it its activated for use. If they are
    unable to refund you will most likely have to use it for yourself.

    Thanks,

    Brad
  4. Kill George Win User

    gift card

    Is it possible the gift card is not yet activated?
  5. XBF Leo G Win User

    Gift card

    Hello FaZe,

    Thank you for posting on the Xbox forums. This error message may indicate that the gift card is not active. Each gift card must be scanned out of the retailer's system correctly in order to become active. The article entitled, "Troubleshoot
    redeem gift card and code issues
    " contains more information about gift card errors. Another great option is to reach out to the
    Xbox support team. The support team will investigate the gift card and provide more options. Be sure to let us know the results!
  6. ELIPS360 Win User

    Never received Vbucks

    If you purchase a gift card try to go to the store you previously purchased. Sometimes you need a submit code to activate the gift card
Thema:

Unable to activate xbox gift card

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