Unable to buy Game from Xbox one store!

Discus and support Unable to buy Game from Xbox one store! in XBoX Accessibility to solve the problem; Howdy, I've been trying to buy Assassin's Creed IV Black Flag on Xbox One and as soon as I press "buy" it loads a couple of seconds and shows me this... Discussion in 'XBoX Accessibility' started by Sarverus, Sep 22, 2019.

  1. Sarverus
    Sarverus Guest

    Unable to buy Game from Xbox one store!


    Howdy, I've been trying to buy Assassin's Creed IV Black Flag on Xbox One and as soon as I press "buy" it loads a couple of seconds and shows me this Error message:

    Contact Microsoft Support

    Your payment can not be processed

    TqQOjs0PgUelXvDR.54.1

    2019.09.20 - 10:52:00 UTC

    I have absolutely no idea what to do now as Giftcards don't work at all -.-

    At this point I am desperate ...

    :)
     
    Sarverus, Sep 22, 2019
    #1
  2. THANOS OPRESSOR Win User

    Unable to buy Game from Xbox one store!

  3. Onyx Is Here Win User

    Unable to buy Game from Xbox one store!

  4. RedCarGamer Win User

    Unable to buy Game from Xbox one store!

    See if you can buy by accessing the Microsoft Store in Xbox App in mobile or Windows 10 or by browser.
  5. T3chnlgydude Win User

    Unable to buy Game from Xbox one store!

    Some great feedback here. I would suggest trying them indeed.

    I had a problem once where on of my cards expired and did not know untill someone asked me to check. Once I updated the card details, I could purchase games again
  6. LFC JAY E 9193 Win User

    Unable to buy Game from Xbox one store!

    Hello my name's Jay a Xbox gamer here to help you.

    Please could you try the following steps.

    1. Press and hold the Xbox button on your Xbox One console for 10 seconds, at which point it will shut down.
    2. Unplug the power supply from your console.
    3. Wait for about 3 minutes.
    4. Plug the power supply back into your console.
    5. Press the Xbox button on your Xbox One console to turn it on.

    Sorry about this
Thema:

Unable to buy Game from Xbox one store!

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