unable to change custom gamer pic

Discus and support unable to change custom gamer pic in XBoX on Mobile to solve the problem; i am unable to change my gamer picture to a custom one on the xbox app and it says “you are unable to upload custom images because of your past... Discussion in 'XBoX on Mobile' started by fishylol, Apr 2, 2019.

  1. fishylol
    fishylol Guest

    unable to change custom gamer pic


    i am unable to change my gamer picture to a custom one on the xbox app and it says “you are unable to upload custom images because of your past behaviour. learn more on enforcement.xbox.com” even though i have no current bans? thanks in advance

    :)
     
    fishylol, Apr 2, 2019
    #1
  2. {Parity} Win User

    Unable to change gamer pic to custom gamer pic

    Contact support directly to find out what is going on with your account. https://support.xbox.com/en-US/contact-us
  3. TroubleMakerAHB Win User

    Unable to change gamer pic to custom gamer pic

  4. Internet Expert Win User

    Unable to change to custom gamer pic

    I can see your gamerpic of you and your dog just fine!

    After you upload your gamerpic, it will need a little time to be verified by Microsoft before it gets published to your profile. You're good to go now.
  5. H3PA80R Win User

    unable to change custom gamer pic

    This sounds like you had a ban for an custom pic that was against the terms. In that case you are not longer allowed to change to a custom gamerpic.
  6. FreakRoach Win User

    unable to change custom gamer pic

    If you go to https://enforcement.xbox.com/ do you see any ban?

    Also, where are you seeing this error? Is it through the Xbox app? I believe it's just a bug, and I've seen it happening dew times. You can still change the custom image, just ignore the message, or try changing on console. You can copy the custom image
    on a USB drive or a pen drive.
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unable to change custom gamer pic

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