Unable to Change Gamertag

Discus and support Unable to Change Gamertag in XBoX Accessibility to solve the problem; Hi there, I'm unable to change my gamertag at the designated website https://social.xbox.com/changegamertag I do not currently own any xbox or have... Discussion in 'XBoX Accessibility' started by CalebBarton, Nov 26, 2021.

  1. CalebBarton
    CalebBarton Guest

    Unable to Change Gamertag


    Hi there,

    I'm unable to change my gamertag at the designated website https://social.xbox.com/changegamertag

    I do not currently own any xbox or have access to one, and cannot change it there.

    The steps I follow:
    - enter the gamertag I want into the form

    - press "check availability"

    - It shows me what my gamertag will look like, I hit "change gamertag"

    - the dialogue box comes up, I hit change gamertag again
    - dialogue box closes, nothing happens, gamertag is not changed

    if I hit F12 in my browser, I can see the console has logged a 400 "Bad Request" error, with the "response" tab saying "The gamertag belongs to another user" with a return code 1372

    It's worth noting that I'm changing my tag from "Ciknay 5467" to "ciknay". The latter gamer tag was taken by an ancient account of mine until recently when I recovered an old email and changed that gamer tag successfully.

    Even if the gamertag system was holding onto the older "ciknay" tag for some reason, I was under the impression that I could change it to that regardless, just with the number tags shown on the end, leading me to believe there's something wrong with my account.

    Thanks

    :)
     
    CalebBarton, Nov 26, 2021
    #1
  2. XGN Corrupt Win User

    Change gametag

    Unfortunately no, the changing of the gamertag is universal for Xbox games to the profile. If you're unable to change the gamertag due to a time restriction then you'll be unable to have a different display in the games you play.
  3. QUEENMISFITS Win User

    I want to change my gamertag... says not allowed - Why?

    Is it saying the gamertag is not allowed or that you are unable to change your gamertag at all?
  4. GreXIII Win User

    Error on gamertag ? (Halo MCC)

    Have the same prob.

    I created for MCC an account; created the gamertag as shown here "" it said that the gamertag is available - but after that, I got a different one.

    Since then, I'm unable to change the gamertag on the homepage.

    If I try to change the gamertag on the XBox Live homepage - there occurs an error and I'm unable to change it.

    It says, that I should try it later - i try it now since 3 days.
  5. angeezy Win User

    Free Gamer Tag Change

    You are entitled to a free change if the gamertag you are using is one of the generated/suggested gamertags that they make for you.

    If you made your own gamertag, then unfortunately you are unable to change it for free.
  6. Mister Cazador Win User

    Unable to change gamertag

    An alternate browser with another computer worked.

    Thank you very much. Appreciate it.
    We're glad to hear that helped. Please let us know if you have any other Xbox questions :)
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Unable to Change Gamertag

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