unable to communicate to friends on the xbox app

Discus and support unable to communicate to friends on the xbox app in XBoX on Windows to solve the problem; for the last 2 weeks I have been unable to hear or talk to friends on the xbox app.My other laptop runs the app perfectly(but cant play games) and my... Discussion in 'XBoX on Windows' started by andywebb2, Jan 7, 2019.

  1. andywebb2
    andywebb2 Guest

    unable to communicate to friends on the xbox app


    for the last 2 weeks I have been unable to hear or talk to friends on the xbox app.My other laptop runs the app perfectly(but cant play games) and my tablet also works fine.The problem seems confined to my gaming laptop.The mic works as do the speakers
    and the app has permission to use them.have reset the app a couple of times but nothing.Hopefully someone has a (simple) solution

    :)
     
    andywebb2, Jan 7, 2019
    #1
  2. andywebb2 Win User

    unable to communicate to friends on the xbox app

    the clean boot worked a treat, thanks very much for your help
  3. El Mago tv Win User

    unable to communicate to friends on the xbox app

    Mines wasnt working but i delete it and install it again now is working fine
  4. XBF Brad A Win User

    unable to communicate to friends on the xbox app

    Hello Andy,

    Sorry for the issue with your Xbox app on PC.

    Corrupted data may cause your app to not work properly. here are two steps on how to isolate the system issue:

    1. Perform a clean boot, this helps eliminate software conflicts that occur when you install a program or an update, or when you run a program in Windows 10. Here is a

    guide
    on how to perform a clean boot.

    2. Here is a
    guide
    on how to download the apps troubleshooter.

    Hope this helps, please let us know.

    Thanks

    Brad

    Xbox Forum team
  5. Mad Cow Dizease Win User

    "Xbox One and Xbox 360 party systems are not compatible with each other"

    Yes, if you have Xbox 360 friends that are logged into Skype, you can communicate with them using the Skype app.
  6. twostepp82 Win User

    Fall 2012 Xbox 360 Update Beta

    @Temhotabot: When i run the console registration app, I get "unable to communicate with Live servers". Is that part of the wait, or is there just something wrong on my end?
Thema:

unable to communicate to friends on the xbox app

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