Unable to complete billing address on Xbox

Discus and support Unable to complete billing address on Xbox in XBoX Sales and Promo to solve the problem; I'm trying to change my gamer tag and it costs 9.99 which is fine, but each time i go to pay the address screen is usa and i can't change it. My Xbox... Discussion in 'XBoX Sales and Promo' started by MMudgun, Feb 3, 2019.

  1. MMudgun
    MMudgun Guest

    Unable to complete billing address on Xbox


    I'm trying to change my gamer tag and it costs 9.99 which is fine, but each time i go to pay the address screen is usa and i can't change it. My Xbox amount is set to Canada, my Microsoft account is set to Canada, my Hotmail for the account is even set to
    Canada and the I've gone so far as to check the time zones to make sure they right, but the prompt billingbilling still won't let me change or from usa.

    Any ideas? It's getting irritating.

    :)
     
    MMudgun, Feb 3, 2019
    #1
  2. Smwutches Win User

    Unable to complete billing address on Xbox

    On the far left bottom corner of the page, change the region to Canada.
  3. XBF Nestor S Win User

    Unable to complete billing address on Xbox

    Hey MM thanks for taking the time to bring this issue to us.

    We suggest, if it hasn't already been done, to
    Request a Callback
    from one of our Xbox Billing Specialists since our system would allow us to perform a deeper dive on the account and possibly resolve this particular issue. Give it a shot and let us know how it goes!
  4. Wolfie McG Win User

    Unable to complete billing address on Xbox

    I would suggest doing it through a console, you can check out all of the ways to change your gamertag here: https://support.xbox.com/en-CA/my-account/manage-gamertag-and-profile/change-xbox-live-gamertac
  5. ngocphi Win User

    Gears of war 1 and 3 download codes

    Also if you haven't done so add in region billing address to complete the proccess
  6. bowski477 Win User

    Why is my account banned?

    Sounds like you might have a billing suspension. If you're unable to change your address and payment on the website, you'll need to contact official phone/chat support at support.xbox.com/contact-us and select billing.
Thema:

Unable to complete billing address on Xbox

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