Unable to contact or get a call back from Microsoft support

Discus and support Unable to contact or get a call back from Microsoft support in XBoX on Consoles to solve the problem; Hi, I've been trying to contact Xbox support for half a day now, and just seems impossible that a company this size does not have a functioning... Discussion in 'XBoX on Consoles' started by Fred Amorim, Aug 5, 2022.

  1. Fred Amorim
    Fred Amorim Guest

    Unable to contact or get a call back from Microsoft support


    Hi,

    I've been trying to contact Xbox support for half a day now, and just seems impossible that a company this size does not have a functioning support line.

    I keep getting the same error over and over when I try to get a call back, as per the screenshot
    Unable to contact or get a call back from Microsoft support [​IMG]


    Please do not tell me to change browser, internet connection or go incognito, or any of your other simply obnoxious solutions.

    Thank you.

    :)
     
    Fred Amorim, Aug 5, 2022
    #1
  2. JosefLBohorquez Win User

    Unable to contact or get a call back from Microsoft support

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Fred

    May I know if you tried using a different phone number to see how it goes?

    And, in case you have a VPN, proxy, firewall or any similar service please disable it temporarily
  3. The FIFA BESTS Win User

    Elite series one controller stick drift

    I tried to register my controller but keep getting this message "We’re sorry. We are unable to process your request online at this time. Please contact Microsoft Support for
    assistance. (tbm8qvZt4kOUXZy9.24)". I called the 1 800 4 my-xbox number for support and get a message telling me to go online and request a call back from support . I request a call from support and get a message " Phone
    calls and chats aren't available for this issue." What the heck do I need to do to get my elite series one controller repaired? Thanks
  4. NinjaLunchBox79 Win User

    Recovering Long Lost Account

    Have you tried contacting Microsoft Support? You can get a call back.
  5. H2O Xanadu Win User

    Never arrived order and unreachable customer service

    Same, getting an error contact support for chat or call back. Twitter support is silent as well im starting to get frustrated. Tried redeeming a 50$ xbox code from gamestop and it was already redeemed, they told me to contact microsoft, easier SAID than done.
  6. XBF Crystal P Win User

    Doble cobro en membresía xbox live [Translation- Double charge on Xbox Live membership]

    Hello Bayron,

    If unable to reach our customer support, please visit the site to request a call back.
    When you go to
    Contact Us
    to get it to request a callback follow these steps:

    • Step 1 ----select Xbox One
    • Step 2 ----select no thanks
    • Step 3-----select games
    • Step 4 ----select request a call from support
    Hope this helps.
Thema:

Unable to contact or get a call back from Microsoft support

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