Unable to download from Microsoft store and gamepass

Discus and support Unable to download from Microsoft store and gamepass in XBoX Accessibility to solve the problem; Hi bought two ultimate game passes and a disc game (mafia 3) a few days ago, I have stacked them on my xbox one, and everytime I try to update said... Discussion in 'XBoX Accessibility' started by SitDownPro3376, Feb 9, 2020.

  1. Unable to download from Microsoft store and gamepass


    Hi bought two ultimate game passes and a disc game (mafia 3) a few days ago, I have stacked them on my xbox one, and everytime I try to update said game it is saying installation failed, also I am unable to download from the Microsoft store or game pass
    store as as soon as I select install it says error almost immediately. My xbox is up to date with its current update, the Internet connection is brilliant, I'm in correct profile and my xbox live status is good, as I'm able to play games I had previously downloaded,
    I have tried resetting the Internet hub, I have tried restarting my xbox via controller and turning xbox off at the console by holding on button for 18 seconds, leaving it for a few minutes then restarting, anf finally I have reset the xbox one (choosing to
    keep apps and games) and still I'm having these problems. Can anybody suggest what the problem might be that's causing this and if so what to do about it? Thank you to anyone who can help

    :)
     
    SitDownPro3376, Feb 9, 2020
    #1
  2. XBA_Hype Win User

    Sharing Games Pass Problem Cracking Me Up!

    have the account with gamepass set to home xbox. if you are still unable to access gamepass you should be able to download directly from the store.
  3. T3chnlgydude Win User

    Unable to download from Microsoft store and gamepass

  4. TwiggyChimera77 Win User

    Do I have to download a game I already have?

    Hello!

    The gamepass app and steam are different launchers. Then you need to download the game again in the Microsoft Store and run it through the gamepass app.
  5. Ljax1989 Win User

    Xbox Game Pass (PC Beta) Sign-In Issue

    Thats great for you at least.

    But, can I download games from Gamepass from the Microsoft / Windows store? I wasn't aware that I could.

    Thus is my issue and therefore I cannot play lol.
  6. NaZoooom Win User

    PES 2020 on game pass..

    Hi LeonidasJB,

    It appears to be the full game in the GamePass area for me. You may want to give downloading it another try from the GamePass area of the store/dashboard.
Thema:

Unable to download from Microsoft store and gamepass

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