Unable to download profile to Black Ops 2

Discus and support Unable to download profile to Black Ops 2 in XBoX Games and Apps to solve the problem; I recently bought a new Xbox one S. I got a pre-owned Black Ops 2. I inserted the disk, downloaded the game, and launched it. When opening the game, it... Discussion in 'XBoX Games and Apps' started by KyClegg, Dec 3, 2019.

  1. KyClegg
    KyClegg Guest

    Unable to download profile to Black Ops 2


    I recently bought a new Xbox one S. I got a pre-owned Black Ops 2. I inserted the disk, downloaded the game, and launched it. When opening the game, it asks me to download an Xbox live profile. When I enter my credentials, it tells me that there was a problem
    with the credentials I provided. So I changed my password a couple times with no luck. I un-installed the game and borrowed a friend's disc and re-installed it. Still having the same issue. Microsoft says it's an Activision problem, Activision says it's a
    Microsoft. So I am currently stuck. I'm able to use my xbox live profile on other games, so I'm not sure if the problem is unique to this game, or backwards compatible games in general. What's odd, is my friend can download his profile just fine. Only mine
    isn't working.

    Has anyone had this problem before?

    :)
     
    KyClegg, Dec 3, 2019
    #1
  2. steeledwand7664 Win User

    Unable to download profile to Black Ops 2

    This I am assuming is the Black Ops 2 Backwards compatible game that you are trying to play on the One.

    First make sure your password is not longer than 16 characters the 360s including the emulator on the Ones do not like passwords longer than 16

    Second if you have 2 factor authentication setup on your account you would need to use your app password and not your regular password.
  3. KyClegg Win User

    Unable to download profile to Black Ops 2

    Thanks for the reply. These were also things that Microsoft support had me verify. Still no luck. :(
  4. Mister Maka Win User

    Can sign in online on 360 with disc but not Xbox One?

    Hey there MIGHTY ACCORN87.

    Do you only have this issue of signing in with Black Ops 2 or is it across all of your Xbox One? If it's just within Black Ops 2, try redownloading your profile on the Xbox 360 side of things by pressing both the manu and view button and selecting 'Download
    Profile'.
  5. nucl3arboNg Win User

    Help setting up a live account on a 360...

    Got it going with some help from a Black Ops 2 forum. Just used the "download profile" option and it worked like a charm :)
  6. bronsontn Win User

    COD: Black Ops 2 profile not allowed to play online

    same problem here. downloaded all the freebees for Black Ops 2, and now I can not play Black Ops 2 online. other games work fine. Black ops 2 = connection to xbox live lost!!!
Thema:

Unable to download profile to Black Ops 2

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