Unable to Install Purchased Games

Discus and support Unable to Install Purchased Games in XBoX Games and Apps to solve the problem; I bought Quake 2 and Doom 64 from the windows store and even after upgrading to Windows 11 Xbox App still asks me to have Administrator Level to... Discussion in 'XBoX Games and Apps' started by BonebreakerTJ, Nov 12, 2021.

  1. Unable to Install Purchased Games


    I bought Quake 2 and Doom 64 from the windows store and even after upgrading to Windows 11 Xbox App still asks me to have Administrator Level to install them (violent content) while I'm the only Administrator of my PC. I verified the type level of my windows account and is set to Administrator. Really don't know what else to do

    :)
     
    BonebreakerTJ, Nov 12, 2021
    #1
  2. Smwutches Win User

    Unable to install purchase game

    Did you buy "Minecraft Master Collection" or "Minecraft for Windows 10 Master Collection"? The first is only for the console. You would need to purchase the Window 10 edition to play it on PC.

    If you purchased the wrong version, you'll want to submit a refund request and then purchase the correct version.
  3. RAJK-IN Win User

    Unable to install purchase game

    Thank you so much for the reply. I purchased Minecraft Master Collection not the Windows 10 one.

    I understand it is an error from my side

    Thanks for pointing it out
  4. XBF Erick C Win User

    Where's my game?

    Hey there CarollJC,

    Sorry to hear you are unable to install this game, unfortunately we are unable to find it when searching for it through the Microsoft store, is this the correct title for this game?

    Also where did you purchase it through, was it through the Microsoft store or did you purchase it elsewhere online? If this was purchased through your account or you redeemed a code to your account you should be able to see the game on your account, take
    a look at the following support article for help on installing games/apps.


    I hope this helps.
  5. ArisenApple0327 Win User

    Not downloading

    Try to check through the app if the game was actually purchased correctly, also check the emails as they always send a confirmation email of the purchase, If your game is 100% associated with your account but you are unable to install it, contact support
  6. XBF Eladio M Win User

    Juego de xbox 360 no se descarga [Mod Translation - Xbox 360 game does not download]

    Hey CARLOS

    Thank you for taking the time to post this on the Xbox Forums, We understand that you are currently experiencing difficulties with downloading a game onto your console that you purchased digitally.

    Are you unable to see these title via your Ready to install section? You should be able to install games you purchased digitally that you are unable to install via the
    Store.

    Additionally, there is also a way for you to
    install your game remotely
    onto your console.

    I hope this helps.
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Unable to Install Purchased Games

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